English

Not bad

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You are an actor. Each day of your life you play a variety of roles or “parts”—as son/daughter, sibling, friend, student, teammate, employee—and you act out these parts in a variety of scenes, whether at home, in school, in the gym, in the workplace, or in your neighborhoods or communities. As in the scenes of a movie or a play—where actors take their cues from co-actors and directors, the stage and surrounding sets, and the time and place of the action—you take your cues for how to act from the scenes you act within. As students, you constandy negotiate among scenes: from dorm room, apartment, or home to cafeteria, classes, or work; from meetngs of clubs or organizations to dinner with friends; from a date on Friday night to a party on the weekend, to the football game on Saturday, and to visits with your extended families on occasion.

Each of these scenes is different; each requires you to play a different role, which involves different strategies for acting and communicating within it. How you dress, how you present yourself, how you interact with others, what you talk about—all these behaviors depend in large part on the scene in which you find yourself. You are constantly coordinating how you act with the scenes in which you act. Within familiar scenes, this coordination becomes so habitual that it seems intuitive and effortless. When you enter new or less familiar scenes, however, you need to make more conscious, less automatic decisions about how to act.

Entering New Scenes

Think about what you do when you enter the scene, say, of a social get-together at your college or university and you do not already know the people attending. What do you do as you walk into the room? How do you decide where to go in the room and what to do there? In all likelihood, one of the first things you do is look around. As you begin to observe the room, what do you look at? What do you look for? You might pay attention to what people are wearing. Are they dressed formally? Are they dressed to impress? You might also take in the way the room is structured. Are people standing around? Is there space to walk, or is the room set up in such a way that forces people to sit? You almost certainly would focus on how people are interacting with one another. Is the room buzzing with conversation, or are people shyly avoiding one another? You might discover that some are talking in groups while others are engaged in one-to-one conversations.

Reading Scenes

You might notice these things and others as you begin to look around the room. But you don’t just passively absorb these images; chances are you also begin to analyze or “read” them to help you decide how to act. That is, you begin to think about what these images tell you about this scene, how people are acting within it, and how you might act. For example, what people are wearing and how they are interacting can tell you whether the scene is formal or informal and whether you will fit in comfortably. (Did you wear the “right” thing? Will you be able to tell raucous jokes or have intellectual discussions?) Drawing from your past experiences with how people present themselves on various occasions and how they interact, you begin to form assumptions about what sort of scene you have entered and how best to position yourself and act within it.

Say, as you make your way around the room, that you decide to join a group conversation. Once again, you probably begin by observing or “reading” the group. You might observe the group dynamic: Is everyone engaged in the conversation or is one person dominating the conversation? Are people interrupting one another or are they taking turns talking? Is it women or men who are interrupted most frequently? You surely also pay attention to the topic of conversation: Is it a topic you know something about? Is it something you are interested in? Is it a topic that must be treated seriously, or is there room for joking and banter? How far along is the conversation? Has it just begun, or has the group already covered much of the topic? Should you listen, or can you contribute something to the discussion? And if you can contribute, when would be the best opportunity to do so?

Timing may not be everything, but it does count quite a bit, as the ancient Greeks understood well. They referred to this notion of rhetorical timing and opportunity in communication as **kairos.** If you want to get people’s attention—if you want to persuade them of something, or get them to cooperate with you, or have them identify with you or something you believe in—your timing must be right given the conditions in which you are operating. Have you ever known someone whose timing was off, who always made comments a topic behind or leaped ahead to new topics when others were still discussing something introduced and “covered” earlier? In order to get the timing right, you must be able to read the scene effectively.

In addition to paying attention to the group interaction and its topic of conversation, you might also observe how the group is handling the topic: What is the style of conversation? Are people having a calm discussion, or is their tone animated? What kind of language are they using to discuss the topic? Is their language elevated or full of jargon and expressions that only they would understand? Are people making declarations, or are they hemming and hawing, qualifying what they say? Are some asking questions? What sorts of things are people using as evidence to support their views in this group: facts, citation of authority, personal experience, gossip, etc.? These are just some of the questions you could, and probably often do, ask unconsciously in order to make effective decisions about how to communicate and behave in an already existing scene.

#### Writing Activity 1.1

Describe the scenes you experienced yesterday. What different places were you in, who did you interact with, and what roles did you play?

#### Collaborative Activity 1.1

Make a list of all of the different scenes that you participate in at college. Compare your lists in small groups, and select one scene to analyze or read, as in the example of the social get-together we “attended” earlier in this chapter. Describe the various clues to how participants are expected to behave and interact within the scene your group selected. You might consider the kinds of clues we observed in our social get-together:

- How the place or setting of your scene is structured

- Who is participating and how they present themselves

- What style of communicating is common

- What people are communicating about

- How people are timing their contributions

- Any other elements especially important to the particular scene you are analyzing

### Making Rhetorical Choices

Observing a scene and reading it by the process described above help you make more effective choices about what to say, how to say it, to whom, and when. Scholars who study the art of communication refer to these choices as rhetorical choices. **Rhetoric** is the use of language to accomplish something, and **rhetorical choices** are the decisions speakers and writers make in order to accomplish something with language. Rhetorical choices include

  • What sort of tone and language to use\
  • How to engage and address others\
  • How to develop, organize, and present one’s ideas so that others can relate to them\
  • What kinds of examples to use when communicating\
  • When and how to start talking and when and how to stop

The more appropriate your rhetorical choices, the more likely you are to communicate effectively.

**The scene in which you participate helps determine which choices are appropriate.** Whatever their writing tasks, writers are always making rhetorical choices as they ask themselves questions such as

  • “What should I write about?”\
  • “How should I organize it?”\
  • “What should I include?”\
  • “How should I begin?”

In fact, “How should I begin?” is perhaps the most significant—and challenging—question a writer can ask theirself. Yet answers to this question and others like it do not need to be as mysterious or elusive as they are sometimes imagined to be. Imagine how differently you would answer such questions if you were in your home writing in your diary rather than in a classroom writing an essay examination. You can develop answers to such questions by examining the context of your writing, what are here called **scenes of writing.**

Just as you make decisions about how to act based on your knowledge of the social scene you are acting in at any given time, so too writers make decisions about how and what to write based on their knowledge of the rhetorical scenes they are writing in. **The more effectively you understand the scene you are writing in, the more effectively you will communicate. Working from this premise, the goal is to teach you how to make more effective writing choices as you function within and move from one scene of writing to another.**

#### Writing Activity 1.2

Begin keeping a list of all the things you write in a day, including such small texts as notes or e-mails as well as longer texts like letters or reports. For each thing you write, describe the writing scene in which it functions—the location or context (workplace, classroom, academic discipline, dorm room, etc.), your role as a writer, your reader(s) and your relationship to them, and your purpose for writing it (what you were trying to accomplish/respond to).

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## Defining Scene, Situation, Genre

Let's begin by defining what is meant by the word scene and identify its key components, situation and genre. These three terms—scene, situation, and genre—figure prominently as the building blocks of all that follows.

Each of these terms receives explanation and examples in what follows, but here are brief definitions of each concept. A scene is the overall setting, a place where communication happens among groups of people with some shared objectives. A writing classroom is a scene; so are a restaurant kitchen, a chat room, and an editorial page. A situation is the rhetorical interaction happening within a scene. For example, students and teachers discuss readings and respond to each other’s writings, cooks and servers discuss food orders, chatters explore topics that interest them, and editorial writers convey their opinions on current issues. A genre is a common way of responding rhetorically to a situation, including class discussions and writing prompts, restaurant meal orders, chat room postings, and editorials. We begin with **scene** because it is the overarching term. **Scene is a place in which communication happens among groups of people with some shared objectives.** Examples of a scene range from a large tax accounting firm to a small business, from a classroom to a sorority house, from a doctor’s office to a peace rally, from a baseball game to a bar to a criminal trial—to name but a few.

Certainly, not all scenes are so obviously physical as a doctor’s office or a ball game. The “place” of a scene can extend across well-defined physical spaces. For example, the college or university you are attending is one scene, a clear physical place. But it also participates in a larger **academic scene,** a “place” of academia that reaches across colleges and universities throughout the world. Within the larger academic scene, there are a number of different disciplinary scenes, such as English, history, geography, and chemistry. These scenes consist of groups of people who have their own bodies of knowledge, facts, and theories; their own research methods; their own ways of communicating with one another—all of which reflect their shared objectives: to advance and convey understanding of a subject matter. You may learn to write case studies in your psychology class, lab reports in your biology class, and profiles in your sociology class. Each piece of writing will reflect its scene and should meet special expectations in terms of use of evidence, special terminologies, special styles and formats.

To illustrate, suppose you are taking a class in architectural history. This class will familiarize you with a specific subject matter: styles of architecture throughout the ages, landmark buildings, and ideas of influential designers like I. M. Pei and Frank Lloyd Wright. You will also gain knowledge of the economic and social forces that have shaped architectural structures—as well as the beliefs and values of architects and others who participate in the larger architectural scene, such as their struggles with the social and ethical issues of preservation. In order to feel comfortable in this scene and function effectively in it, you will need to become familiar with the participants’ language—their use of terms such as rectilinear design or the distinctions between concepts such as shingle style versus stick style. Finally, you will need to become familiar with the methods of communicating within this scene—perhaps by writing architectural descriptions of buildings, following guidelines set by the National Register of Historic Places. To participate effectively in this academic scene, you must participate in its **rhetorical practices** —practices which reflect the group’s shared objectives.

Like the academic scenes with which they overlap (as students move from architecture classes, for example, to architecture firms), **workplace scenes** are also places where communication happens among groups of people with some shared objectives. Your ability to succeed in the workplace depends on your ability to use the language of the scene in appropriate ways, to achieve its shared objectives—whether you are asked to write an e-mail to your coworkers to promote the company picnic or a sales letter to clients to promote a new product.

As in academic scenes, with their specialized disciplines, workplace scenes are also made up of smaller scenes: various departments and social organizations whose specialized ways of communicating reflect their own shared objectives. An engineering firm, for example, represents one workplace scene; its departments (human resources and design, for example) represent smaller scenes. (The profession of engineers represents another, larger scene.) With engineers’ emphases on form, precision, and technical detail, an employee in an engineering firm will need to know how to produce an organized and detailed technical report—with title sheet, table of contents, list of figures, definition of the problem, design presentation, letter of transmittal, and closure—and will need to be familiar with the information that should be contained within each section of the report. As we saw with the language of architecture, the shared technical knowledge of engineers is expressed through a shared language. A mechanical engineer is likely to be familiar with a gearbox design, which may involve terms meaningful to other members of this scene (terms such as input/output RPM, torque, and HP capacity) but mostly meaningless to those of us outside this scene.

Outside of and often interacting with academic and workplace scenes, groups exist at various levels in civic or **public scenes** to achieve different kinds of shared objectives. If you have ever observed a criminal trial, for example, you would have seen a scene that involves a place (a courtroom) in which communication happens among groups of people (judge, jury, lawyers, defendant(s), plaintiff(s), witnesses, court reporter, bailiffs, and observers) with some shared objectives (most generally, to reach some kind of verdict and, more ideally, to seek justice through a fair trial). The combination of the courtroom, the participants, and the shared objectives is what constitutes, in general, the criminal trial as a scene. In other public scenes, political groups, such as the local branch of the Democratic Party, work to elect their candidates and to achieve their agendas by using pamphlets, news releases, fund-raising letters, and other kinds of texts, to spread, in their own language, information about pertinent political issues. Other community action groups, whether created to stop the closing of a local elementary school or to promote the use of the public library, exist in particular scenes and use language in particular ways to achieve their particular objectives. At times, such public scenes can be quite large. City inhabitants may share a common newspaper, with its editorials and letters to the editor addressing local issues, and people may share some regional objectives. Even larger groups like Amnesty International have branches across the nation but still share common objectives and use their newsletters, websites, and other ways of communicating to reach their goals.

This document distinguishes between academic, workplace, and public scenes in order to help you identify different types of scenes. Actually, these categories may not be clearly distinct. Quite often, scenes overlap. For instance, the trial scene is both a public scene and a workplace scene: a public scene for observers, defendants, plaintiffs, and jurors and a workplace scene for judges, lawyers, court reporters, and bailiffs. Similarly, you likely inhabit multiple academic, workplace, and public scenes, often simultaneously.

### Acting within Scenes

We have seen that, just as understanding a scene helps an actor act within it, understanding scenes is an important first step in learning how to write within them. But the writer does not just passively sit by while the scene creates a piece of writing. Instead, the writer actively makes rhetorical decisions. The individual writer acting within a particular scene has a range of choices to make—choices regarding what information to include, how to organize that information, and how best to present it. And to make these decisions well the writer must analyze and interpret the scene. ==The writer has the very important role of constructing a text that is appropriate in terms of content, organization, format, and style. Writers draw on their knowledge of a scene, especially on how others have responded similarly within that scene, in order to develop strategies for how best to respond.==

Imagine, for instance, that you have an item that you would like to sell—a bike, for instance. You might choose to post a flyer at the grocery store, send an e-mail to everyone in your address book, or create a listing for an online auction service like eBay. Another option is to write an ad that will appear in your local newspaper’s classifieds section. If you decide to write a classified ad, how will you know what to do? You will have to familiarize yourself with the scene of the classifieds within the newspaper. You might start by defining the groups of people involved in this scene and their shared objectives. One group involved includes the subscribers to the newspaper who come to this place where communication happens (the classifieds section) with the shared objectives of looking for a product/service to buy or sell. Another group of people in this scene is the newspaper’s classifieds staff, whose shared objectives are to sell advertisement space and to compile all of the necessary information for selling the product (name, price, contact number) or service while maintaining the newspaper’s policy of brevity and space for other ads. The group of those (including you) who place ads may even share some objectives with the classifieds staff, such as the objective of brevity, since the cost of advertisements is per word.

Such knowledge of the scene is critical because it helps guide your rhetorical choices regarding content, language, length, and format. For example, knowing that the classified staff needs to pack many ads into a small space and that they charge by the word, you will understand why your ad must be so short. Knowing that some readers come looking for specific items to buy, you will understand how important it is to highlight what kind of thing you are selling. To decide exactly how to achieve your purpose of selling your item, you will likely draw on what you already know about the classifieds from having used them in the past and on the knowledge available in the classifieds section. In the section itself, you would find, first, examples of ads, such as the ones shown here.

INSERT IMAGE

By looking at these examples you can see how people describe their items, the sort of language they use, what information they include and do not include, how they organize the ad, and so on. Observing these features of ads is like observing the kinds of conversations people are having at the party we described earlier. Your second source of information about the scene of classified ads is the explicit guidelines the newspaper staff includes, usually printed at the beginning of the classified section. Looking at the newspaper’s policies regarding ads (cost per line, deadlines, and so forth) will tell you how to get your ad placed. By combining your observations about what ads look like and your reading of the newspaper’s rules, you can write an ad that effectively participates in this scene—and achieves your goal of selling your bike. So writing a classified ad involves more than just knowing something about the item you are selling; it involves knowing how to develop strategies for presenting that item within the classifieds scene. Such strategies are learned through understanding the scene itself, whatever that particular scene might be. Of course, even though your knowledge of the scene helps you frame your classified ad, there is still room for individual interpretation and choice—decisions on exactly how much and what information to include, how to balance the item’s defects (if any) and its strengths, and how vividly to describe the item. The scene acts on you as an individual writer, but as a participant in that scene you also act on (and within) it.

#### Collaborative Activity 1.2

Write a classified ad for an item you wish to sell or can imagine selling. In small groups, share your ads and note similarities and differences in responses. What accounts for the similarities? Speculate also on the reasons for any differences in the ads. To what extent were the content, format, language, and tone influenced by the scene of writing? What part did individual choices and decisions play in the differences among your ads? Explain.

### Interacting within Situations

When you need to write a classified ad, you encounter not just the large scene of classified ads but also the particular situation of writing your ad. Situations, as they are defined here, are the various rhetorical interactions happening within a scene, involving participants, subjects, settings, and purposes. In other words, each situation represents a specific rhetorical interaction that involves certain participants who are using language to engage with a certain subject in certain ways for certain purposes. A closer look at the scene of a criminal trial (as described on p. 9) {FIX} for example, reveals that this scene has many situations in it. A few of the situations—the rhetorical interactions—that together make up the scene of the criminal trial include making opening statements, swearing in witnesses, testifying, crossexamining witnesses, making closing statements, instructing the jury, deliberating, reading the verdict, and sentencing. In each of these situations, a specific group of people is engaged in a specific rhetorical task, which requires them to relate to and communicate with one another in certain ways—to use language to accomplish something specific within the overall scene.

Not every participant within the scene of a criminal trial is or needs to be involved in all its situations, of course. For example, the lawyers, defendants, court reporter, and observers do not participate in the jury deliberations. Only jury members are engaged in the rhetorical interactions of that situation as participants dealing with a specific subject (the facts presented at trial) in a specific setting (behind closed doors at the end of a trial) for specific purposes (to come to a consensus about whether the prosecution has proven guilt beyond a reasonable doubt). In another situation within the scene of a criminal trial—the situation of cross-examining witnesses—a different rhetorical interaction takes place, involving a different group of participants (most immediately, a lawyer and a witness, while judge, jury, and other lawyers observe). In this situation, a lawyer and a witness are usually engaged in a more “aggressive” interaction, with the lawyer perhaps trying to expose or discredit a witness. The situation of cross-examination, then, engages the participants in a specific rhetorical interaction, involving a specific setting (the witness in a chair, the lawyer standing before the court), a specific subject (testimony), and a specific purpose (to test whether the witness’s testimony might prove incorrect or unreliable).

Because situation involves rhetorical interaction, it is often referred to by teachers of writing as the **rhetorical situation.** Within a rhetorical situation, how participants communicate about a certain subject will depend on **who** these participants are, what **setting** they are in, and what their **purposes** are in communicating. For example, a writer’s purpose (what he or she wishes to accomplish) will influence his or her approach to the **subject,** suggesting what information needs to be included and how the subject might be presented. The writer’s understanding of audience and the setting will, likewise, shape how the writer approaches the purpose and subject and will also influence the writer’s **tone** (the attitude that comes through the writing) and the writer’s **persona** (the image presented, the character of the writer that comes through). **These elements—the participants, subject, setting, and purpose—interact within rhetorical situations.**

Consider the scene you are in while taking this writing course and the rhetorical situations it includes. Within the broader academic scene, you are in the scene of a writing class, and within the classroom you participate in many interactions, from chatting with a fellow student to listening to a lecture to contributing to a class discussion or working on a group task. Even though all these situations exist in the same scene of your writing class, they differ in exactly who is participating and in what ways, what subjects they address, and the purposes people have for participating in them. Even the setting varies a bit, with the group work occurring in a small circle of desks rather than the larger classroom of a lecture. Any differences of participants, subjects, settings, or purposes from one situation to another influence how you act within the larger class scene. When listening to a lecture, you probably take some notes for yourself, while in a group activity you might record the group’s responses or complete a form for your teacher. You probably use more formal language when contributing to a class discussion than you do when you work with your peers in a group. The persona or image you project when speaking with classmates without the teacher present may differ from that you project when your audience includes your teacher.

#### Writing Activity 1.3

One situation in this writing class is responding to the Activities in this document. You have already seen two other Writing Activities and may have responded to one or both. You have also encountered two Collaborative Activities. Select any one of those four Activities and consider its rhetorical situation. Identify the participants, subject, setting, and purpose in the activity you select. Explore how each of those elements might affect what you would do in responding to it.

#### Writing Activity 1.4

Looking back on the classified ad you wrote for Collaborative Activity 1.2 (p. 12), {FIX} use the terms you have just learned to describe its rhetorical situation within the scene of the classifieds section: Who are the participants in this situation? What are they interacting about (subject), where (setting), and why (purpose)?

### Analyzing the Situations of Three Editorials

The following three editorials, which are on the topic of drilling for oil in the Arctic National Wildlife Refuge (ANWR), exemplify three different scenes and rhetorical situations, each with its own interaction of subject, participants, setting, and purposes. The first editorial is written by the vice president of species conservation at Defenders of Wildlife; the second editorial is written by a student and native Alaskan; the third editorial is written by the chairman of the International Association of Drilling Contractors (IADC).

As you read the editorials, consider the different scenes of writing (a national conservation organization, a university, and a corporation), and try to identify the various elements of the rhetorical situations within these scenes:

- *Who* the participants are, especially writer and readers

- *Where* the interaction is taking place (the setting of the interaction, which in this case has to do with where the editorial appears)

- *What* the subject of the interaction is

- *Why* the writer is presenting the subject in this way (what purposes seem to be driving the interaction)

Notice how, even though the editorials address the same topic, they address it differently based on their rhetorical situations. As you identify elements of each rhetorical situation, pay attention to how they affect how the writers of the editorials present themselves, describe ANWR, and characterize the oil companies.

**“New Technologies But Still the Same Messy Business” – Bob Ferris**

(Bob Ferris Bob Ferris is the vice president of species conservation at Defenders of Wildlife. This editorial appeared in TomPaine.com, an online journal of progressive opinion.)

Each time an argument for oil drilling in the Arctic National Wildlife Refuge is analyzed and rebutted, a new one emerges. President Bush suggested that drilling would help solve California's energy woes, but that makes as much sense as filling up a car's gas tank because it's pistons don't work. Others have argued that ANWR could help us become independent of OPEC, but in the unlikely event that there's enough oil in Alaska to make a difference, trade regulations under the World Trade Organization would prevent keeping all the oil for domestic use.

Now the oil industry is touting advances in technology that would let them drill with minimal environmental impact. They are using this new technology to paint a very pretty, almost clinical picture of petroleum extraction. In recent weeks, a number of media outlets, including the New York Times and 60 Minutes have run stories heralding the new technology.

Yet this pristine view is strongly at odds with experience. Oil extraction, much like open heart surgery, is a very messy business.

Of primary importance is not fancy technology, but whether we should trust oil company claims of cleaner, more ethical behavior. Incredibly, they are projecting this newly sanitary image at the same time they are reporting an oil or chemical spill every eighteen hours on Alaska's North Slope. Then there's the case of BP-Amoco—one of the most likely refuge lessees. The firm must be seriously hoping that their $22 million settlement with EPA for dumping toxic chemicals in Alaska (not to mention the potential congressional investigation of its business practices) will somehow not make it to the public's radar screen before Congress votes on whether to open up the refuge to drilling.

That point aside, while improved technologies can certainly lessen the impact of major surgery or oil drilling, neither is easy on the patient. And the scars—whether on flesh or land—never do disappear. Period.

Conservationists favor technologies that lessen the impact of necessary resource extraction. But all of these technologies have both pros and cons. Using the “targeted drilling” featured in the news reports, drill heads can steer through the rock laterally deep below the earth's surface.

The benefit is indeed a reduced drilling footprint, but the trade-off is a need for dramatically more detailed seismic data, derived by blasting dynamite and by even more intrusive and extensive seismic testing than ever before. This seismic testing is not benign and visitors to the refuge can still see evidence of testing that is nearly two decades old.

The oil industry also boasts of ice roads “harmlessly” made out of water that protect the delicate tundra. They fail to simultaneously mention that the vast volume of unfrozen water they use to make those roads is rare in the arctic. And it is much needed by fish that often get pumped up with the water and become part of these harmless roads.

Drilling and seismic activities comprise just a small percentage of the total extractive insult to land, water and wildlife from oil development. Behind the drillers come the legions of roads, water use, pipelines, garbage dumps, worker housing and a host of associated infrastructure problems that even the most gee-whiz drilling practices cannot eliminate. As the New York Times noted in a January 30, 2001 editorial, this industrial sprawl on the pristine coastal plain of the Arctic National Wildlife Refuge is an unconscionable price to pay just to roll the dice on six months worth of oil.

The new technology is promising, but it will never mean that drilling can occur without serious environmental consequences. Defenders of Wildlife would rather see the country's technological elbow grease applied to energy conservation, which would have the same result as drilling, but with less cost to people and the environment.

If we truly need the oil we could extract it from the plugged and abandoned wells that dot our country's mid-section and which contain many billions of barrels. In fact, two areas in north and east Texas contain roughly 7 billion barrels of oil—more than twice the mid-range estimates for the Arctic National Wildlife Refuge. If the president and vice president are so gung-ho to drill why don't they look a little closer to home?

Americans love the promise of having their cake and eating it—the seductive voice that says we can have oil development and an Arctic Wildlife Refuge. We can't, and no amount of oil company advertising will alter the laws of physics and biology to make it so.

**“My Opinion: The Shortsightedness and Exploitation of Oil Drilling” – Elizabeth Morrison **

(Elizabeth Morrison is a senior majoring in general arts and sciences and a Penn Collegian columnist. This editorial appeared in the Penn Collegian newspaper.)

In a national news magazine recently, I saw an advertisement: “Alaskans support oil drilling.” It was an ad picturing smiling (presumably) Alaskan people, grinning in agreement with the oil industry, who (obviously) paid for the ad. I've seen this ad now in the New York Times, Newsweek and Time. The advertising campaign is an effort to convince the continental United States that because Alaskans support yet more oil exploration, they should also.

I've certainly never polled the 450,000 people who live in Alaska, but I know absolutely that I am not the only Alaskan who is against the opening of the Arctic National Wildlife Refuge for oil drilling. For those who don't know, there is an ongoing battle between boom and bust oil developers and environmentalists about whether to open up ANWR for oil exploration and drilling, or to keep the land protected.

Situated on Alaska's North Slope, just west of the Canadian border, the 19 million acre refuge is home to several thousand indigenous peoples, grizzly bears, musk oxen, wolves, migratory birds and a herd of 180,000 caribou. But to the oil industry—and those who benefit from it—the refuge is nothing but a potentially profitable lode of black gold.

This battle tipped for a brief period in favor of drilling opponents after the Exxon Valdez oil spill. But in the three years since the Persian Gulf War, the political mood has changed drastically. Once purely a state issue, it has now been brought to national attention, and opinions have swung in favor of drilling. Even the change of presidential administration last November did little to stop the tide of opinion. In fact, shortly before the election, the Democratic Party took its opposition to oil drilling in ANWR out of its platform. Since then, a tide of senators and members of Congress have flown in their private jets to the middle of ANWR, looked at the tundra and proclaimed it not worth saving.

Of course, drilling may have seemed logical after the emotionally frenzied aftermath of the Gulf War. Why should we be dependent on foreign oil, politicians asked, when there is oil waiting to be tapped in our own backyard?

This

I think there are an awful lot of reasons. First, contrary to what developers and oil companies publicly say, there are innumerable variables and guesswork involved in oil drilling—and absolutely no guarantee that oil will actually be found, much less be actually exploitable. Although developers and those opposed to drilling agree that there is indeed oil under the plain, the size of the oil deposit is a mystery.

The U.S. Interior Department's estimates range from 600 million barrels to as much as 9.2 billion barrels. Even the highest estimate, an almost unimaginable amount to most of us, is only the amount of oil the United States uses in just one year. In addition, the department puts the odds of actually finding a commercially exploitable oil field at just one in five. Assuming (and this is a major assumption) an oil field is found, as long as 10 years may be needed to gear up before major production could begin.

Compounding the logical inconsistencies and practical fallibility, opening up the refuge to oil drilling would be a gross intrusion on one of the last untouched wilderness areas in the United States. Politicians and oil men who advocate drilling argue that it would create thousands of jobs and billions of dollars in tax revenues.

In reality, drilling would only be lucrative to certain people, namely those mentioned above. However, those who would not profit and who would be most adversely affected are, ironically (but not surprisingly), those with the least voice in whether the refuge is opened. This includes the indigenous peoples who have lived in what is now ANWR for thousands of years. To advocate drilling is to blatantly disregard the Native Alaskans who bitterly oppose the rape of the land and intrusion on their way of life.

Last summer, at an open forum on this issue, Sarah James, a tribal leader of the Gwich'in Indians said, “This is a simple issue. We have the right to continue our way of life. We are caribou people.”

To open the refuge for drilling is also to virtually ignore the environmental effect oil exploration and exploitation has on the animals who live there, and on the land itself. The most-often-cited example is the caribou. The herd that makes its home in the refuge represents the largest migratory pattern in the United States, and it would be in danger of disruption and displacement, as would other birds and animals.

Oil is a non-renewable energy source; a fact that advocates of drilling conveniently neglect to address. Opening ANWR for oil drilling would only act as a short-term drug for a chronic ailment. It would succeed in putting off, yet again, the urgent need to find alternative energy sources. It would be folly to count on any oil in the refuge to fuel our gas-guzzling lifestyles for long. The contribution to U.S. petroleum needs would be small compared to other means of reducing demand and finding alternative energy sources.

The billions of dollars squandered in oil exploration, oil drilling and oil production is money not spent on potentially more-beneficial activities. Most importantly, it compromises the inherent value of the land, the animals and the people who live there. The proposal to open the ANWR for oil drilling is an attempt at a short-term solution to a problem that requires careful long-term management.

This is no longer a state issue; as I said above, it has long been a national one. We are all dependent on oil, and we all suffer, sooner or later, from the environmental consequences. In our increasingly global economy, the use of one of our greatest natural resources—land—is all of our responsibility.

**“Alaska Environmental Bugaboos” – Bernie W. Stewart**

(From Bernie W. Stewart, chairman of the International Association of Drilling Contractors. This editorial appeared in the IADC corporate magazine, Drilling Contractor.)

As IADC chairman this year, one of my most rewarding activities has been the opportunity to travel to our Chapters and visit with contractors in a variety of markets, both geographical and operational. Most recently, I was the guest of our IADC Alaska Chapter. In addition to participating in a well-attended Chapter meeting, **Doyon Drilling, Nordic-Calista Services** and **Pool Arctic Alaska** graciously hosted me to the North Slope. I was very impressed by how the North Slope drilling contractors and operators conduct their business. Through close cooperation, the industry has developed ingenious adaptations for this very difficult environment.

Speaking of the environment, much is made over the allegedly deleterious effect of drilling on the Alaskan ecology. I'm here to tell you that drilling operations are in no way going to harm the environment in Alaska. Industry's environmental precautions in Alaska deserve tremendous applause.

Technology has been used to great advantage in Alaska. Despite the field's vast area, the Alaskan industry has been miserly when it comes to generating footprints of drilling operations. They have done their utmost to minimize the number of well pads through the canny use of horizontal drilling and offset wells.

The caribou are among the most visible source of nervous anxiety. The fact is that these magnificent animals graze unconcernedly around the drilling rigs. The scene is little different than cows munching pasture around a rig in Texas. One experience was particularly striking. In Alaska, the buildings stand 7 ft off the ground to avoid damaging the permafrost. At one site, a mother caribou stood with her calf in the shade of such a building. So much for our industry's threat to the caribous!

This brings me to the great Alaskan environmental bugaboo—the Alaskan National Wildlife Refuge. The US Congress regularly denies drilling access to ANWR. From the hype, one might conclude that allowing drilling on this frozen wilderness is to invite an environmental disaster on a par with Chernobyl. In all this, one gets the notion that ANWR is a pristine Eden of scenic proportions equal to Yellowstone or Yosemite.

From “A ” to “Y,” ANWR couldn't be more different from Yellowstone. There are no sweeping forests and grand roiling rivers, all teeming with wildlife unknown in modern society. ANWR is a barren and empty place. It is a land of endless tundra where no vegetation stands taller than 6 in. The principal wildlife is the migratory Porcupine Caribou Herd. Having observed the aplomb with which caribou react to drilling activities elsewhere on the North Slope, I have no doubt that this 150,000-animal herd would be similarly unaffected.

Part of the reason is there's plenty of room in ANWR. Out of the refuge's 19 million acres, 17.5 million acres are permanently off limits to exploration. Development would be confined to only a small fraction of ANWR's coastal plain. Estimates are that this field could reach a peak output equal to 10% of total current US production. Developing ANWR would create jobs, enhance national security and lower consumer costs, all at an extremely remote environmental risk in a forbidding area of the US. In a cost-benefit analysis, it's easy to see the logical solution.

#### Collaborative Activity 1.3

Working with classmates, select one of the three editorials and describe in as much detail as you can the rhetorical situation to which it is responding. Who are the likely participants in this situation? What purposes seem to be driving these participants? What’s the setting in which the editorial appears, including the date of its publication? And how does the interaction between the participants, the purposes, and the setting affect how the subject of the editorial is treated and presented? Describe some of the choices that the writer makes regarding kinds of organization, examples, style, tone, and persona as a result of his or her situation. Then explain how these rhetorical choices were shaped by the situation of writing.

#### Writing Activity 1.5

https://www.youtube.com/watch?v=ZPoqNeR3_UA&t=41959s

[embed] (https://vimeo.com/531277218)

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You are an actor. Each day of your life you play a variety of roles or “parts”—as son/daughter, sibling, friend, student, teammate, employee—and you act out these parts in a variety of scenes, whether at home, in school, in the gym, in the workplace, or in your neighborhoods or communities. As in the scenes of a movie or a play—where actors take their cues from co-actors and directors, the stage and surrounding sets, and the time and place of the action—you take your cues for how to act from the scenes you act within. As students, you constandy negotiate among scenes: from dorm room, apartment, or home to cafeteria, classes, or work; from meetngs of clubs or organizations to dinner with friends; from a date on Friday night to a party on the weekend, to the football game on Saturday, and to visits with your extended families on occasion.

Each of these scenes is different; each requires you to play a different role, which involves different strategies for acting and communicating within it. How you dress, how you present yourself, how you interact with others, what you talk about—all these behaviors depend in large part on the scene in which you find yourself. You are constantly coordinating how you act with the scenes in which you act. Within familiar scenes, this coordination becomes so habitual that it seems intuitive and effortless. When you enter new or less familiar scenes, however, you need to make more conscious, less automatic decisions about how to act.

Entering New Scenes

Think about what you do when you enter the scene, say, of a social get-together at your college or university and you do not already know the people attending. What do you do as you walk into the room? How do you decide where to go in the room and what to do there? In all likelihood, one of the first things you do is look around. As you begin to observe the room, what do you look at? What do you look for? You might pay attention to what people are wearing. Are they dressed formally? Are they dressed to impress? You might also take in the way the room is structured. Are people standing around? Is there space to walk, or is the room set up in such a way that forces people to sit? You almost certainly would focus on how people are interacting with one another. Is the room buzzing with conversation, or are people shyly avoiding one another? You might discover that some are talking in groups while others are engaged in one-to-one conversations.

Reading Scenes

You might notice these things and others as you begin to look around the room. But you don’t just passively absorb these images; chances are you also begin to analyze or “read” them to help you decide how to act. That is, you begin to think about what these images tell you about this scene, how people are acting within it, and how you might act. For example, what people are wearing and how they are interacting can tell you whether the scene is formal or informal and whether you will fit in comfortably. (Did you wear the “right” thing? Will you be able to tell raucous jokes or have intellectual discussions?) Drawing from your past experiences with how people present themselves on various occasions and how they interact, you begin to form assumptions about what sort of scene you have entered and how best to position yourself and act within it.

Say, as you make your way around the room, that you decide to join a group conversation. Once again, you probably begin by observing or “reading” the group. You might observe the group dynamic: Is everyone engaged in the conversation or is one person dominating the conversation? Are people interrupting one another or are they taking turns talking? Is it women or men who are interrupted most frequently? You surely also pay attention to the topic of conversation: Is it a topic you know something about? Is it something you are interested in? Is it a topic that must be treated seriously, or is there room for joking and banter? How far along is the conversation? Has it just begun, or has the group already covered much of the topic? Should you listen, or can you contribute something to the discussion? And if you can contribute, when would be the best opportunity to do so?

Timing may not be everything, but it does count quite a bit, as the ancient Greeks understood well. They referred to this notion of rhetorical timing and opportunity in communication as kairos. If you want to get people’s attention—if you want to persuade them of something, or get them to cooperate with you, or have them identify with you or something you believe in—your timing must be right given the conditions in which you are operating. Have you ever known someone whose timing was off, who always made comments a topic behind or leaped ahead to new topics when others were still discussing something introduced and “covered” earlier? In order to get the timing right, you must be able to read the scene effectively.

In addition to paying attention to the group interaction and its topic of conversation, you might also observe how the group is handling the topic: What is the style of conversation? Are people having a calm discussion, or is their tone animated? What kind of language are they using to discuss the topic? Is their language elevated or full of jargon and expressions that only they would understand? Are people making declarations, or are they hemming and hawing, qualifying what they say? Are some asking questions? What sorts of things are people using as evidence to support their views in this group: facts, citation of authority, personal experience, gossip, etc.? These are just some of the questions you could, and probably often do, ask unconsciously in order to make effective decisions about how to communicate and behave in an already existing scene.

Writing Activity 1.1

Describe the scenes you experienced yesterday. What different places were you in, who did you interact with, and what roles did you play?

Collaborative Activity 1.1

Make a list of all of the different scenes that you participate in at college. Compare your lists in small groups, and select one scene to analyze or read, as in the example of the social get-together we “attended” earlier in this chapter. Describe the various clues to how participants are expected to behave and interact within the scene your group selected. You might consider the kinds of clues we observed in our social get-together:

  • How the place or setting of your scene is structured
  • Who is participating and how they present themselves
  • What style of communicating is common
  • What people are communicating about
  • How people are timing their contributions
  • Any other elements especially important to the particular scene you are analyzing

Making Rhetorical Choices

Observing a scene and reading it by the process described above help you make more effective choices about what to say, how to say it, to whom, and when. Scholars who study the art of communication refer to these choices as rhetorical choices. Rhetoric is the use of language to accomplish something, and rhetorical choices are the decisions speakers and writers make in order to accomplish something with language. Rhetorical choices include

  • What sort of tone and language to use
  • How to engage and address others
  • How to develop, organize, and present one’s ideas so that others can relate to them
  • What kinds of examples to use when communicating
  • When and how to start talking and when and how to stop

The more appropriate your rhetorical choices, the more likely you are to communicate effectively.

The scene in which you participate helps determine which choices are appropriate. Whatever their writing tasks, writers are always making rhetorical choices as they ask themselves questions such as

  • “What should I write about?”
  • “How should I organize it?”
  • “What should I include?”
  • “How should I begin?”

In fact, “How should I begin?” is perhaps the most significant—and challenging—question a writer can ask theirself. Yet answers to this question and others like it do not need to be as mysterious or elusive as they are sometimes imagined to be. Imagine how differently you would answer such questions if you were in your home writing in your diary rather than in a classroom writing an essay examination. You can develop answers to such questions by examining the context of your writing, what are here called scenes of writing.

Just as you make decisions about how to act based on your knowledge of the social scene you are acting in at any given time, so too writers make decisions about how and what to write based on their knowledge of the rhetorical scenes they are writing in. The more effectively you understand the scene you are writing in, the more effectively you will communicate. Working from this premise, the goal is to teach you how to make more effective writing choices as you function within and move from one scene of writing to another.

Writing Activity 1.2

Begin keeping a list of all the things you write in a day, including such small texts as notes or e-mails as well as longer texts like letters or reports. For each thing you write, describe the writing scene in which it functions—the location or context (workplace, classroom, academic discipline, dorm room, etc.), your role as a writer, your reader(s) and your relationship to them, and your purpose for writing it (what you were trying to accomplish/respond to).


Defining Scene, Situation, Genre

Let's begin by defining what is meant by the word scene and identify its key components, situation and genre. These three terms—scene, situation, and genre—figure prominently as the building blocks of all that follows.

Each of these terms receives explanation and examples in what follows, but here are brief definitions of each concept. A scene is the overall setting, a place where communication happens among groups of people with some shared objectives. A writing classroom is a scene; so are a restaurant kitchen, a chat room, and an editorial page. A situation is the rhetorical interaction happening within a scene. For example, students and teachers discuss readings and respond to each other’s writings, cooks and servers discuss food orders, chatters explore topics that interest them, and editorial writers convey their opinions on current issues. A genre is a common way of responding rhetorically to a situation, including class discussions and writing prompts, restaurant meal orders, chat room postings, and editorials. We begin with scene because it is the overarching term. Scene is a place in which communication happens among groups of people with some shared objectives. Examples of a scene range from a large tax accounting firm to a small business, from a classroom to a sorority house, from a doctor’s office to a peace rally, from a baseball game to a bar to a criminal trial—to name but a few.

Certainly, not all scenes are so obviously physical as a doctor’s office or a ball game. The “place” of a scene can extend across well-defined physical spaces. For example, the college or university you are attending is one scene, a clear physical place. But it also participates in a larger academic scene, a “place” of academia that reaches across colleges and universities throughout the world. Within the larger academic scene, there are a number of different disciplinary scenes, such as English, history, geography, and chemistry. These scenes consist of groups of people who have their own bodies of knowledge, facts, and theories; their own research methods; their own ways of communicating with one another—all of which reflect their shared objectives: to advance and convey understanding of a subject matter. You may learn to write case studies in your psychology class, lab reports in your biology class, and profiles in your sociology class. Each piece of writing will reflect its scene and should meet special expectations in terms of use of evidence, special terminologies, special styles and formats.

To illustrate, suppose you are taking a class in architectural history. This class will familiarize you with a specific subject matter: styles of architecture throughout the ages, landmark buildings, and ideas of influential designers like I. M. Pei and Frank Lloyd Wright. You will also gain knowledge of the economic and social forces that have shaped architectural structures—as well as the beliefs and values of architects and others who participate in the larger architectural scene, such as their struggles with the social and ethical issues of preservation. In order to feel comfortable in this scene and function effectively in it, you will need to become familiar with the participants’ language—their use of terms such as rectilinear design or the distinctions between concepts such as shingle style versus stick style. Finally, you will need to become familiar with the methods of communicating within this scene—perhaps by writing architectural descriptions of buildings, following guidelines set by the National Register of Historic Places. To participate effectively in this academic scene, you must participate in its rhetorical practices —practices which reflect the group’s shared objectives.

Like the academic scenes with which they overlap (as students move from architecture classes, for example, to architecture firms), workplace scenes are also places where communication happens among groups of people with some shared objectives. Your ability to succeed in the workplace depends on your ability to use the language of the scene in appropriate ways, to achieve its shared objectives—whether you are asked to write an e-mail to your coworkers to promote the company picnic or a sales letter to clients to promote a new product.

As in academic scenes, with their specialized disciplines, workplace scenes are also made up of smaller scenes: various departments and social organizations whose specialized ways of communicating reflect their own shared objectives. An engineering firm, for example, represents one workplace scene; its departments (human resources and design, for example) represent smaller scenes. (The profession of engineers represents another, larger scene.) With engineers’ emphases on form, precision, and technical detail, an employee in an engineering firm will need to know how to produce an organized and detailed technical report—with title sheet, table of contents, list of figures, definition of the problem, design presentation, letter of transmittal, and closure—and will need to be familiar with the information that should be contained within each section of the report. As we saw with the language of architecture, the shared technical knowledge of engineers is expressed through a shared language. A mechanical engineer is likely to be familiar with a gearbox design, which may involve terms meaningful to other members of this scene (terms such as input/output RPM, torque, and HP capacity) but mostly meaningless to those of us outside this scene.

Outside of and often interacting with academic and workplace scenes, groups exist at various levels in civic or public scenes to achieve different kinds of shared objectives. If you have ever observed a criminal trial, for example, you would have seen a scene that involves a place (a courtroom) in which communication happens among groups of people (judge, jury, lawyers, defendant(s), plaintiff(s), witnesses, court reporter, bailiffs, and observers) with some shared objectives (most generally, to reach some kind of verdict and, more ideally, to seek justice through a fair trial). The combination of the courtroom, the participants, and the shared objectives is what constitutes, in general, the criminal trial as a scene. In other public scenes, political groups, such as the local branch of the Democratic Party, work to elect their candidates and to achieve their agendas by using pamphlets, news releases, fund-raising letters, and other kinds of texts, to spread, in their own language, information about pertinent political issues. Other community action groups, whether created to stop the closing of a local elementary school or to promote the use of the public library, exist in particular scenes and use language in particular ways to achieve their particular objectives. At times, such public scenes can be quite large. City inhabitants may share a common newspaper, with its editorials and letters to the editor addressing local issues, and people may share some regional objectives. Even larger groups like Amnesty International have branches across the nation but still share common objectives and use their newsletters, websites, and other ways of communicating to reach their goals.

This document distinguishes between academic, workplace, and public scenes in order to help you identify different types of scenes. Actually, these categories may not be clearly distinct. Quite often, scenes overlap. For instance, the trial scene is both a public scene and a workplace scene: a public scene for observers, defendants, plaintiffs, and jurors and a workplace scene for judges, lawyers, court reporters, and bailiffs. Similarly, you likely inhabit multiple academic, workplace, and public scenes, often simultaneously.

Acting within Scenes

We have seen that, just as understanding a scene helps an actor act within it, understanding scenes is an important first step in learning how to write within them. But the writer does not just passively sit by while the scene creates a piece of writing. Instead, the writer actively makes rhetorical decisions. The individual writer acting within a particular scene has a range of choices to make—choices regarding what information to include, how to organize that information, and how best to present it. And to make these decisions well the writer must analyze and interpret the scene. ==The writer has the very important role of constructing a text that is appropriate in terms of content, organization, format, and style. Writers draw on their knowledge of a scene, especially on how others have responded similarly within that scene, in order to develop strategies for how best to respond.==

Imagine, for instance, that you have an item that you would like to sell—a bike, for instance. You might choose to post a flyer at the grocery store, send an e-mail to everyone in your address book, or create a listing for an online auction service like eBay. Another option is to write an ad that will appear in your local newspaper’s classifieds section. If you decide to write a classified ad, how will you know what to do? You will have to familiarize yourself with the scene of the classifieds within the newspaper. You might start by defining the groups of people involved in this scene and their shared objectives. One group involved includes the subscribers to the newspaper who come to this place where communication happens (the classifieds section) with the shared objectives of looking for a product/service to buy or sell. Another group of people in this scene is the newspaper’s classifieds staff, whose shared objectives are to sell advertisement space and to compile all of the necessary information for selling the product (name, price, contact number) or service while maintaining the newspaper’s policy of brevity and space for other ads. The group of those (including you) who place ads may even share some objectives with the classifieds staff, such as the objective of brevity, since the cost of advertisements is per word.

Such knowledge of the scene is critical because it helps guide your rhetorical choices regarding content, language, length, and format. For example, knowing that the classified staff needs to pack many ads into a small space and that they charge by the word, you will understand why your ad must be so short. Knowing that some readers come looking for specific items to buy, you will understand how important it is to highlight what kind of thing you are selling. To decide exactly how to achieve your purpose of selling your item, you will likely draw on what you already know about the classifieds from having used them in the past and on the knowledge available in the classifieds section. In the section itself, you would find, first, examples of ads, such as the ones shown here.

INSERT IMAGE

By looking at these examples you can see how people describe their items, the sort of language they use, what information they include and do not include, how they organize the ad, and so on. Observing these features of ads is like observing the kinds of conversations people are having at the party we described earlier. Your second source of information about the scene of classified ads is the explicit guidelines the newspaper staff includes, usually printed at the beginning of the classified section. Looking at the newspaper’s policies regarding ads (cost per line, deadlines, and so forth) will tell you how to get your ad placed. By combining your observations about what ads look like and your reading of the newspaper’s rules, you can write an ad that effectively participates in this scene—and achieves your goal of selling your bike. So writing a classified ad involves more than just knowing something about the item you are selling; it involves knowing how to develop strategies for presenting that item within the classifieds scene. Such strategies are learned through understanding the scene itself, whatever that particular scene might be. Of course, even though your knowledge of the scene helps you frame your classified ad, there is still room for individual interpretation and choice—decisions on exactly how much and what information to include, how to balance the item’s defects (if any) and its strengths, and how vividly to describe the item. The scene acts on you as an individual writer, but as a participant in that scene you also act on (and within) it.

#### Collaborative Activity 1.2

Write a classified ad for an item you wish to sell or can imagine selling. In small groups, share your ads and note similarities and differences in responses. What accounts for the similarities? Speculate also on the reasons for any differences in the ads. To what extent were the content, format, language, and tone influenced by the scene of writing? What part did individual choices and decisions play in the differences among your ads? Explain.

Interacting within Situations

When you need to write a classified ad, you encounter not just the large scene of classified ads but also the particular situation of writing your ad. Situations, as they are defined here, are the various rhetorical interactions happening within a scene, involving participants, subjects, settings, and purposes. In other words, each situation represents a specific rhetorical interaction that involves certain participants who are using language to engage with a certain subject in certain ways for certain purposes. A closer look at the scene of a criminal trial (as described on p. 9) {FIX} for example, reveals that this scene has many situations in it. A few of the situations—the rhetorical interactions—that together make up the scene of the criminal trial include making opening statements, swearing in witnesses, testifying, crossexamining witnesses, making closing statements, instructing the jury, deliberating, reading the verdict, and sentencing. In each of these situations, a specific group of people is engaged in a specific rhetorical task, which requires them to relate to and communicate with one another in certain ways—to use language to accomplish something specific within the overall scene.

Not every participant within the scene of a criminal trial is or needs to be involved in all its situations, of course. For example, the lawyers, defendants, court reporter, and observers do not participate in the jury deliberations. Only jury members are engaged in the rhetorical interactions of that situation as participants dealing with a specific subject (the facts presented at trial) in a specific setting (behind closed doors at the end of a trial) for specific purposes (to come to a consensus about whether the prosecution has proven guilt beyond a reasonable doubt). In another situation within the scene of a criminal trial—the situation of cross-examining witnesses—a different rhetorical interaction takes place, involving a different group of participants (most immediately, a lawyer and a witness, while judge, jury, and other lawyers observe). In this situation, a lawyer and a witness are usually engaged in a more “aggressive” interaction, with the lawyer perhaps trying to expose or discredit a witness. The situation of cross-examination, then, engages the participants in a specific rhetorical interaction, involving a specific setting (the witness in a chair, the lawyer standing before the court), a specific subject (testimony), and a specific purpose (to test whether the witness’s testimony might prove incorrect or unreliable).

Because situation involves rhetorical interaction, it is often referred to by teachers of writing as the rhetorical situation. Within a rhetorical situation, how participants communicate about a certain subject will depend on who these participants are, what setting they are in, and what their purposes are in communicating. For example, a writer’s purpose (what he or she wishes to accomplish) will influence his or her approach to the subject, suggesting what information needs to be included and how the subject might be presented. The writer’s understanding of audience and the setting will, likewise, shape how the writer approaches the purpose and subject and will also influence the writer’s tone (the attitude that comes through the writing) and the writer’s persona (the image presented, the character of the writer that comes through). These elements—the participants, subject, setting, and purpose—interact within rhetorical situations.

Consider the scene you are in while taking this writing course and the rhetorical situations it includes. Within the broader academic scene, you are in the scene of a writing class, and within the classroom you participate in many interactions, from chatting with a fellow student to listening to a lecture to contributing to a class discussion or working on a group task. Even though all these situations exist in the same scene of your writing class, they differ in exactly who is participating and in what ways, what subjects they address, and the purposes people have for participating in them. Even the setting varies a bit, with the group work occurring in a small circle of desks rather than the larger classroom of a lecture. Any differences of participants, subjects, settings, or purposes from one situation to another influence how you act within the larger class scene. When listening to a lecture, you probably take some notes for yourself, while in a group activity you might record the group’s responses or complete a form for your teacher. You probably use more formal language when contributing to a class discussion than you do when you work with your peers in a group. The persona or image you project when speaking with classmates without the teacher present may differ from that you project when your audience includes your teacher.

Writing Activity 1.3

One situation in this writing class is responding to the Activities in this document. You have already seen two other Writing Activities and may have responded to one or both. You have also encountered two Collaborative Activities. Select any one of those four Activities and consider its rhetorical situation. Identify the participants, subject, setting, and purpose in the activity you select. Explore how each of those elements might affect what you would do in responding to it.

#### Writing Activity 1.4

Looking back on the classified ad you wrote for Collaborative Activity 1.2 (p. 12), {FIX} use the terms you have just learned to describe its rhetorical situation within the scene of the classifieds section: Who are the participants in this situation? What are they interacting about (subject), where (setting), and why (purpose)?

Analyzing the Situations of Three Editorials

The following three editorials, which are on the topic of drilling for oil in the Arctic National Wildlife Refuge (ANWR), exemplify three different scenes and rhetorical situations, each with its own interaction of subject, participants, setting, and purposes. The first editorial is written by the vice president of species conservation at Defenders of Wildlife; the second editorial is written by a student and native Alaskan; the third editorial is written by the chairman of the International Association of Drilling Contractors (IADC).

As you read the editorials, consider the different scenes of writing (a national conservation organization, a university, and a corporation), and try to identify the various elements of the rhetorical situations within these scenes:

  • Who the participants are, especially writer and readers
  • Where the interaction is taking place (the setting of the interaction, which in this case has to do with where the editorial appears)
  • What the subject of the interaction is
  • Why the writer is presenting the subject in this way (what purposes seem to be driving the interaction)

Notice how, even though the editorials address the same topic, they address it differently based on their rhetorical situations. As you identify elements of each rhetorical situation, pay attention to how they affect how the writers of the editorials present themselves, describe ANWR, and characterize the oil companies.

“New Technologies But Still the Same Messy Business” – Bob Ferris

(Bob Ferris Bob Ferris is the vice president of species conservation at Defenders of Wildlife. This editorial appeared in TomPaine.com, an online journal of progressive opinion.)

Each time an argument for oil drilling in the Arctic National Wildlife Refuge is analyzed and rebutted, a new one emerges. President Bush suggested that drilling would help solve California's energy woes, but that makes as much sense as filling up a car's gas tank because it's pistons don't work. Others have argued that ANWR could help us become independent of OPEC, but in the unlikely event that there's enough oil in Alaska to make a difference, trade regulations under the World Trade Organization would prevent keeping all the oil for domestic use.

Now the oil industry is touting advances in technology that would let them drill with minimal environmental impact. They are using this new technology to paint a very pretty, almost clinical picture of petroleum extraction. In recent weeks, a number of media outlets, including the New York Times and 60 Minutes have run stories heralding the new technology.

Yet this pristine view is strongly at odds with experience. Oil extraction, much like open heart surgery, is a very messy business.

Of primary importance is not fancy technology, but whether we should trust oil company claims of cleaner, more ethical behavior. Incredibly, they are projecting this newly sanitary image at the same time they are reporting an oil or chemical spill every eighteen hours on Alaska's North Slope. Then there's the case of BP-Amoco—one of the most likely refuge lessees. The firm must be seriously hoping that their $22 million settlement with EPA for dumping toxic chemicals in Alaska (not to mention the potential congressional investigation of its business practices) will somehow not make it to the public's radar screen before Congress votes on whether to open up the refuge to drilling.

That point aside, while improved technologies can certainly lessen the impact of major surgery or oil drilling, neither is easy on the patient. And the scars—whether on flesh or land—never do disappear. Period.

Conservationists favor technologies that lessen the impact of necessary resource extraction. But all of these technologies have both pros and cons. Using the “targeted drilling” featured in the news reports, drill heads can steer through the rock laterally deep below the earth's surface.

The benefit is indeed a reduced drilling footprint, but the trade-off is a need for dramatically more detailed seismic data, derived by blasting dynamite and by even more intrusive and extensive seismic testing than ever before. This seismic testing is not benign and visitors to the refuge can still see evidence of testing that is nearly two decades old.

The oil industry also boasts of ice roads “harmlessly” made out of water that protect the delicate tundra. They fail to simultaneously mention that the vast volume of unfrozen water they use to make those roads is rare in the arctic. And it is much needed by fish that often get pumped up with the water and become part of these harmless roads.

Drilling and seismic activities comprise just a small percentage of the total extractive insult to land, water and wildlife from oil development. Behind the drillers come the legions of roads, water use, pipelines, garbage dumps, worker housing and a host of associated infrastructure problems that even the most gee-whiz drilling practices cannot eliminate. As the New York Times noted in a January 30, 2001 editorial, this industrial sprawl on the pristine coastal plain of the Arctic National Wildlife Refuge is an unconscionable price to pay just to roll the dice on six months worth of oil.

The new technology is promising, but it will never mean that drilling can occur without serious environmental consequences. Defenders of Wildlife would rather see the country's technological elbow grease applied to energy conservation, which would have the same result as drilling, but with less cost to people and the environment.

If we truly need the oil we could extract it from the plugged and abandoned wells that dot our country's mid-section and which contain many billions of barrels. In fact, two areas in north and east Texas contain roughly 7 billion barrels of oil—more than twice the mid-range estimates for the Arctic National Wildlife Refuge. If the president and vice president are so gung-ho to drill why don't they look a little closer to home?

Americans love the promise of having their cake and eating it—the seductive voice that says we can have oil development and an Arctic Wildlife Refuge. We can't, and no amount of oil company advertising will alter the laws of physics and biology to make it so.

**“My Opinion: The Shortsightedness and Exploitation of Oil Drilling” – Elizabeth Morrison **

(Elizabeth Morrison is a senior majoring in general arts and sciences and a Penn Collegian columnist. This editorial appeared in the Penn Collegian newspaper.)

In a national news magazine recently, I saw an advertisement: “Alaskans support oil drilling.” It was an ad picturing smiling (presumably) Alaskan people, grinning in agreement with the oil industry, who (obviously) paid for the ad. I've seen this ad now in the New York Times, Newsweek and Time. The advertising campaign is an effort to convince the continental United States that because Alaskans support yet more oil exploration, they should also.

I've certainly never polled the 450,000 people who live in Alaska, but I know absolutely that I am not the only Alaskan who is against the opening of the Arctic National Wildlife Refuge for oil drilling. For those who don't know, there is an ongoing battle between boom and bust oil developers and environmentalists about whether to open up ANWR for oil exploration and drilling, or to keep the land protected.

Situated on Alaska's North Slope, just west of the Canadian border, the 19 million acre refuge is home to several thousand indigenous peoples, grizzly bears, musk oxen, wolves, migratory birds and a herd of 180,000 caribou. But to the oil industry—and those who benefit from it—the refuge is nothing but a potentially profitable lode of black gold.

This battle tipped for a brief period in favor of drilling opponents after the Exxon Valdez oil spill. But in the three years since the Persian Gulf War, the political mood has changed drastically. Once purely a state issue, it has now been brought to national attention, and opinions have swung in favor of drilling. Even the change of presidential administration last November did little to stop the tide of opinion. In fact, shortly before the election, the Democratic Party took its opposition to oil drilling in ANWR out of its platform. Since then, a tide of senators and members of Congress have flown in their private jets to the middle of ANWR, looked at the tundra and proclaimed it not worth saving.

Of course, drilling may have seemed logical after the emotionally frenzied aftermath of the Gulf War. Why should we be dependent on foreign oil, politicians asked, when there is oil waiting to be tapped in our own backyard?

I think there are an awful lot of reasons. First, contrary to what developers and oil companies publicly say, there are innumerable variables and guesswork involved in oil drilling—and absolutely no guarantee that oil will actually be found, much less be actually exploitable. Although developers and those opposed to drilling agree that there is indeed oil under the plain, the size of the oil deposit is a mystery.

The U.S. Interior Department's estimates range from 600 million barrels to as much as 9.2 billion barrels. Even the highest estimate, an almost unimaginable amount to most of us, is only the amount of oil the United States uses in just one year. In addition, the department puts the odds of actually finding a commercially exploitable oil field at just one in five. Assuming (and this is a major assumption) an oil field is found, as long as 10 years may be needed to gear up before major production could begin.

Compounding the logical inconsistencies and practical fallibility, opening up the refuge to oil drilling would be a gross intrusion on one of the last untouched wilderness areas in the United States. Politicians and oil men who advocate drilling argue that it would create thousands of jobs and billions of dollars in tax revenues.

In reality, drilling would only be lucrative to certain people, namely those mentioned above. However, those who would not profit and who would be most adversely affected are, ironically (but not surprisingly), those with the least voice in whether the refuge is opened. This includes the indigenous peoples who have lived in what is now ANWR for thousands of years. To advocate drilling is to blatantly disregard the Native Alaskans who bitterly oppose the rape of the land and intrusion on their way of life.

Last summer, at an open forum on this issue, Sarah James, a tribal leader of the Gwich'in Indians said, “This is a simple issue. We have the right to continue our way of life. We are caribou people.”

To open the refuge for drilling is also to virtually ignore the environmental effect oil exploration and exploitation has on the animals who live there, and on the land itself. The most-often-cited example is the caribou. The herd that makes its home in the refuge represents the largest migratory pattern in the United States, and it would be in danger of disruption and displacement, as would other birds and animals.

Oil is a non-renewable energy source; a fact that advocates of drilling conveniently neglect to address. Opening ANWR for oil drilling would only act as a short-term drug for a chronic ailment. It would succeed in putting off, yet again, the urgent need to find alternative energy sources. It would be folly to count on any oil in the refuge to fuel our gas-guzzling lifestyles for long. The contribution to U.S. petroleum needs would be small compared to other means of reducing demand and finding alternative energy sources.

The billions of dollars squandered in oil exploration, oil drilling and oil production is money not spent on potentially more-beneficial activities. Most importantly, it compromises the inherent value of the land, the animals and the people who live there. The proposal to open the ANWR for oil drilling is an attempt at a short-term solution to a problem that requires careful long-term management.

This is no longer a state issue; as I said above, it has long been a national one. We are all dependent on oil, and we all suffer, sooner or later, from the environmental consequences. In our increasingly global economy, the use of one of our greatest natural resources—land—is all of our responsibility.

“Alaska Environmental Bugaboos” – Bernie W. Stewart

(From Bernie W. Stewart, chairman of the International Association of Drilling Contractors. This editorial appeared in the IADC corporate magazine, Drilling Contractor.)

As IADC chairman this year, one of my most rewarding activities has been the opportunity to travel to our Chapters and visit with contractors in a variety of markets, both geographical and operational. Most recently, I was the guest of our IADC Alaska Chapter. In addition to participating in a well-attended Chapter meeting, Doyon Drilling, Nordic-Calista Services and Pool Arctic Alaska graciously hosted me to the North Slope. I was very impressed by how the North Slope drilling contractors and operators conduct their business. Through close cooperation, the industry has developed ingenious adaptations for this very difficult environment.

Speaking of the environment, much is made over the allegedly deleterious effect of drilling on the Alaskan ecology. I'm here to tell you that drilling operations are in no way going to harm the environment in Alaska. Industry's environmental precautions in Alaska deserve tremendous applause.

Technology has been used to great advantage in Alaska. Despite the field's vast area, the Alaskan industry has been miserly when it comes to generating footprints of drilling operations. They have done their utmost to minimize the number of well pads through the canny use of horizontal drilling and offset wells.

The caribou are among the most visible source of nervous anxiety. The fact is that these magnificent animals graze unconcernedly around the drilling rigs. The scene is little different than cows munching pasture around a rig in Texas. One experience was particularly striking. In Alaska, the buildings stand 7 ft off the ground to avoid damaging the permafrost. At one site, a mother caribou stood with her calf in the shade of such a building. So much for our industry's threat to the caribous!

This brings me to the great Alaskan environmental bugaboo—the Alaskan National Wildlife Refuge. The US Congress regularly denies drilling access to ANWR. From the hype, one might conclude that allowing drilling on this frozen wilderness is to invite an environmental disaster on a par with Chernobyl. In all this, one gets the notion that ANWR is a pristine Eden of scenic proportions equal to Yellowstone or Yosemite.

From “A ” to “Y,” ANWR couldn't be more different from Yellowstone. There are no sweeping forests and grand roiling rivers, all teeming with wildlife unknown in modern society. ANWR is a barren and empty place. It is a land of endless tundra where no vegetation stands taller than 6 in. The principal wildlife is the migratory Porcupine Caribou Herd. Having observed the aplomb with which caribou react to drilling activities elsewhere on the North Slope, I have no doubt that this 150,000-animal herd would be similarly unaffected.

Part of the reason is there's plenty of room in ANWR. Out of the refuge's 19 million acres, 17.5 million acres are permanently off limits to exploration. Development would be confined to only a small fraction of ANWR's coastal plain. Estimates are that this field could reach a peak output equal to 10% of total current US production. Developing ANWR would create jobs, enhance national security and lower consumer costs, all at an extremely remote environmental risk in a forbidding area of the US. In a cost-benefit analysis, it's easy to see the logical solution.

Collaborative Activity 1.3

Working with classmates, select one of the three editorials and describe in as much detail as you can the rhetorical situation to which it is responding. Who are the likely participants in this situation? What purposes seem to be driving these participants? What’s the setting in which the editorial appears, including the date of its publication? And how does the interaction between the participants, the purposes, and the setting affect how the subject of the editorial is treated and presented? Describe some of the choices that the writer makes regarding kinds of organization, examples, style, tone, and persona as a result of his or her situation. Then explain how these rhetorical choices were shaped by the situation of writing.

Writing Activity 1.5

https://www.youtube.com/watch?v=ZPoqNeR3_UA&t=41959s

[embed] (https://vimeo.com/531277218)

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You are an actor. Each day of your life you play a variety of roles or “parts”—as son/daughter, sibling, friend, student, teammate, employee—and you act out these parts in a variety of scenes, whether at home, in school, in the gym, in the workplace, or in your neighborhoods or communities. As in the scenes of a movie or a play—where actors take their cues from co-actors and directors, the stage and surrounding sets, and the time and place of the action—you take your cues for how to act from the scenes you act within. As students, you constandy negotiate among scenes: from dorm room, apartment, or home to cafeteria, classes, or work; from meetngs of clubs or organizations to dinner with friends; from a date on Friday night to a party on the weekend, to the football game on Saturday, and to visits with your extended families on occasion.

Each of these scenes is different; each requires you to play a different role, which involves different strategies for acting and communicating within it. How you dress, how you present yourself, how you interact with others, what you talk about—all these behaviors depend in large part on the scene in which you find yourself. You are constantly coordinating how you act with the scenes in which you act. Within familiar scenes, this coordination becomes so habitual that it seems intuitive and effortless. When you enter new or less familiar scenes, however, you need to make more conscious, less automatic decisions about how to act.

Entering New Scenes

Think about what you do when you enter the scene, say, of a social get-together at your college or university and you do not already know the people attending. What do you do as you walk into the room? How do you decide where to go in the room and what to do there? In all likelihood, one of the first things you do is look around. As you begin to observe the room, what do you look at? What do you look for? You might pay attention to what people are wearing. Are they dressed formally? Are they dressed to impress? You might also take in the way the room is structured. Are people standing around? Is there space to walk, or is the room set up in such a way that forces people to sit? You almost certainly would focus on how people are interacting with one another. Is the room buzzing with conversation, or are people shyly avoiding one another? You might discover that some are talking in groups while others are engaged in one-to-one conversations.

Reading Scenes

You might notice these things and others as you begin to look around the room. But you don’t just passively absorb these images; chances are you also begin to analyze or “read” them to help you decide how to act. That is, you begin to think about what these images tell you about this scene, how people are acting within it, and how you might act. For example, what people are wearing and how they are interacting can tell you whether the scene is formal or informal and whether you will fit in comfortably. (Did you wear the “right” thing? Will you be able to tell raucous jokes or have intellectual discussions?) Drawing from your past experiences with how people present themselves on various occasions and how they interact, you begin to form assumptions about what sort of scene you have entered and how best to position yourself and act within it.

Say, as you make your way around the room, that you decide to join a group conversation. Once again, you probably begin by observing or “reading” the group. You might observe the group dynamic: Is everyone engaged in the conversation or is one person dominating the conversation? Are people interrupting one another or are they taking turns talking? Is it women or men who are interrupted most frequently? You surely also pay attention to the topic of conversation: Is it a topic you know something about? Is it something you are interested in? Is it a topic that must be treated seriously, or is there room for joking and banter? How far along is the conversation? Has it just begun, or has the group already covered much of the topic? Should you listen, or can you contribute something to the discussion? And if you can contribute, when would be the best opportunity to do so?

Timing may not be everything, but it does count quite a bit, as the ancient Greeks understood well. They referred to this notion of rhetorical timing and opportunity in communication as kairos. If you want to get people’s attention—if you want to persuade them of something, or get them to cooperate with you, or have them identify with you or something you believe in—your timing must be right given the conditions in which you are operating. Have you ever known someone whose timing was off, who always made comments a topic behind or leaped ahead to new topics when others were still discussing something introduced and “covered” earlier? In order to get the timing right, you must be able to read the scene effectively.

In addition to paying attention to the group interaction and its topic of conversation, you might also observe how the group is handling the topic: What is the style of conversation? Are people having a calm discussion, or is their tone animated? What kind of language are they using to discuss the topic? Is their language elevated or full of jargon and expressions that only they would understand? Are people making declarations, or are they hemming and hawing, qualifying what they say? Are some asking questions? What sorts of things are people using as evidence to support their views in this group: facts, citation of authority, personal experience, gossip, etc.? These are just some of the questions you could, and probably often do, ask unconsciously in order to make effective decisions about how to communicate and behave in an already existing scene.

Writing Activity 1.1

Describe the scenes you experienced yesterday. What different places were you in, who did you interact with, and what roles did you play?

Collaborative Activity 1.1

Make a list of all of the different scenes that you participate in at college. Compare your lists in small groups, and select one scene to analyze or read, as in the example of the social get-together we “attended” earlier in this chapter. Describe the various clues to how participants are expected to behave and interact within the scene your group selected. You might consider the kinds of clues we observed in our social get-together:

  • How the place or setting of your scene is structured\
  • Who is participating and how they present themselves\
  • What style of communicating is common\
  • What people are communicating about\
  • How people are timing their contributions\
  • Any other elements especially important to the particular scene you are analyzing

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Making Rhetorical Choices

Observing a scene and reading it by the process described above help you make more effective choices about what to say, how to say it, to whom, and when. Scholars who study the art of communication refer to these choices as rhetorical choices. Rhetoric is the use of language to accomplish something, and rhetorical choices are the decisions speakers and writers make in order to accomplish something with language. Rhetorical choices include

  • What sort of tone and language to use\
  • How to engage and address others\
  • How to develop, organize, and present one’s ideas so that others can relate to them\
  • What kinds of examples to use when communicating\
  • When and how to start talking and when and how to stop

The more appropriate your rhetorical choices, the more likely you are to communicate effectively.

The scene in which you participate helps determine which choices are appropriate. Whatever their writing tasks, writers are always making rhetorical choices as they ask themselves questions such as

  • “What should I write about?”\
  • “How should I organize it?”\
  • “What should I include?”\
  • “How should I begin?”

In fact, “How should I begin?” is perhaps the most significant—and challenging—question a writer can ask theirself. Yet answers to this question and others like it do not need to be as mysterious or elusive as they are sometimes imagined to be. Imagine how differently you would answer such questions if you were in your home writing in your diary rather than in a classroom writing an essay examination. You can develop answers to such questions by examining the context of your writing, what are here called scenes of writing.

Just as you make decisions about how to act based on your knowledge of the social scene you are acting in at any given time, so too writers make decisions about how and what to write based on their knowledge of the rhetorical scenes they are writing in. The more effectively you understand the scene you are writing in, the more effectively you will communicate. Working from this premise, the goal is to teach you how to make more effective writing choices as you function within and move from one scene of writing to another.

Writing Activity 1.2

Begin keeping a list of all the things you write in a day, including such small texts as notes or e-mails as well as longer texts like letters or reports. For each thing you write, describe the writing scene in which it functions—the location or context (workplace, classroom, academic discipline, dorm room, etc.), your role as a writer, your reader(s) and your relationship to them, and your purpose for writing it (what you were trying to accomplish/respond to).


Defining Scene, Situation, Genre

Let's begin by defining what is meant by the word scene and identify its key components, situation and genre. These three terms—scene, situation, and genre—figure prominently as the building blocks of all that follows.

Each of these terms receives explanation and examples in what follows, but here are brief definitions of each concept. A scene is the overall setting, a place where communication happens among groups of people with some shared objectives. A writing classroom is a scene; so are a restaurant kitchen, a chat room, and an editorial page. A situation is the rhetorical interaction happening within a scene. For example, students and teachers discuss readings and respond to each other’s writings, cooks and servers discuss food orders, chatters explore topics that interest them, and editorial writers convey their opinions on current issues. A genre is a common way of responding rhetorically to a situation, including class discussions and writing prompts, restaurant meal orders, chat room postings, and editorials. We begin with scene because it is the overarching term. Scene is a place in which communication happens among groups of people with some shared objectives. Examples of a scene range from a large tax accounting firm to a small business, from a classroom to a sorority house, from a doctor’s office to a peace rally, from a baseball game to a bar to a criminal trial—to name but a few.

Certainly, not all scenes are so obviously physical as a doctor’s office or a ball game. The “place” of a scene can extend across well-defined physical spaces. For example, the college or university you are attending is one scene, a clear physical place. But it also participates in a larger academic scene, a “place” of academia that reaches across colleges and universities throughout the world. Within the larger academic scene, there are a number of different disciplinary scenes, such as English, history, geography, and chemistry. These scenes consist of groups of people who have their own bodies of knowledge, facts, and theories; their own research methods; their own ways of communicating with one another—all of which reflect their shared objectives: to advance and convey understanding of a subject matter. You may learn to write case studies in your psychology class, lab reports in your biology class, and profiles in your sociology class. Each piece of writing will reflect its scene and should meet special expectations in terms of use of evidence, special terminologies, special styles and formats.

To illustrate, suppose you are taking a class in architectural history. This class will familiarize you with a specific subject matter: styles of architecture throughout the ages, landmark buildings, and ideas of influential designers like I. M. Pei and Frank Lloyd Wright. You will also gain knowledge of the economic and social forces that have shaped architectural structures—as well as the beliefs and values of architects and others who participate in the larger architectural scene, such as their struggles with the social and ethical issues of preservation. In order to feel comfortable in this scene and function effectively in it, you will need to become familiar with the participants’ language—their use of terms such as rectilinear design or the distinctions between concepts such as shingle style versus stick style. Finally, you will need to become familiar with the methods of communicating within this scene—perhaps by writing architectural descriptions of buildings, following guidelines set by the National Register of Historic Places. To participate effectively in this academic scene, you must participate in its rhetorical practices —practices which reflect the group’s shared objectives.

Like the academic scenes with which they overlap (as students move from architecture classes, for example, to architecture firms), workplace scenes are also places where communication happens among groups of people with some shared objectives. Your ability to succeed in the workplace depends on your ability to use the language of the scene in appropriate ways, to achieve its shared objectives—whether you are asked to write an e-mail to your coworkers to promote the company picnic or a sales letter to clients to promote a new product.

As in academic scenes, with their specialized disciplines, workplace scenes are also made up of smaller scenes: various departments and social organizations whose specialized ways of communicating reflect their own shared objectives. An engineering firm, for example, represents one workplace scene; its departments (human resources and design, for example) represent smaller scenes. (The profession of engineers represents another, larger scene.) With engineers’ emphases on form, precision, and technical detail, an employee in an engineering firm will need to know how to produce an organized and detailed technical report—with title sheet, table of contents, list of figures, definition of the problem, design presentation, letter of transmittal, and closure—and will need to be familiar with the information that should be contained within each section of the report. As we saw with the language of architecture, the shared technical knowledge of engineers is expressed through a shared language. A mechanical engineer is likely to be familiar with a gearbox design, which may involve terms meaningful to other members of this scene (terms such as input/output RPM, torque, and HP capacity) but mostly meaningless to those of us outside this scene.

Outside of and often interacting with academic and workplace scenes, groups exist at various levels in civic or public scenes to achieve different kinds of shared objectives. If you have ever observed a criminal trial, for example, you would have seen a scene that involves a place (a courtroom) in which communication happens among groups of people (judge, jury, lawyers, defendant(s), plaintiff(s), witnesses, court reporter, bailiffs, and observers) with some shared objectives (most generally, to reach some kind of verdict and, more ideally, to seek justice through a fair trial). The combination of the courtroom, the participants, and the shared objectives is what constitutes, in general, the criminal trial as a scene. In other public scenes, political groups, such as the local branch of the Democratic Party, work to elect their candidates and to achieve their agendas by using pamphlets, news releases, fund-raising letters, and other kinds of texts, to spread, in their own language, information about pertinent political issues. Other community action groups, whether created to stop the closing of a local elementary school or to promote the use of the public library, exist in particular scenes and use language in particular ways to achieve their particular objectives. At times, such public scenes can be quite large. City inhabitants may share a common newspaper, with its editorials and letters to the editor addressing local issues, and people may share some regional objectives. Even larger groups like Amnesty International have branches across the nation but still share common objectives and use their newsletters, websites, and other ways of communicating to reach their goals.

This document distinguishes between academic, workplace, and public scenes in order to help you identify different types of scenes. Actually, these categories may not be clearly distinct. Quite often, scenes overlap. For instance, the trial scene is both a public scene and a workplace scene: a public scene for observers, defendants, plaintiffs, and jurors and a workplace scene for judges, lawyers, court reporters, and bailiffs. Similarly, you likely inhabit multiple academic, workplace, and public scenes, often simultaneously.

Acting within Scenes

We have seen that, just as understanding a scene helps an actor act within it, understanding scenes is an important first step in learning how to write within them. But the writer does not just passively sit by while the scene creates a piece of writing. Instead, the writer actively makes rhetorical decisions. The individual writer acting within a particular scene has a range of choices to make—choices regarding what information to include, how to organize that information, and how best to present it. And to make these decisions well the writer must analyze and interpret the scene. ==The writer has the very important role of constructing a text that is appropriate in terms of content, organization, format, and style. Writers draw on their knowledge of a scene, especially on how others have responded similarly within that scene, in order to develop strategies for how best to respond.==

Imagine, for instance, that you have an item that you would like to sell—a bike, for instance. You might choose to post a flyer at the grocery store, send an e-mail to everyone in your address book, or create a listing for an online auction service like eBay. Another option is to write an ad that will appear in your local newspaper’s classifieds section. If you decide to write a classified ad, how will you know what to do? You will have to familiarize yourself with the scene of the classifieds within the newspaper. You might start by defining the groups of people involved in this scene and their shared objectives. One group involved includes the subscribers to the newspaper who come to this place where communication happens (the classifieds section) with the shared objectives of looking for a product/service to buy or sell. Another group of people in this scene is the newspaper’s classifieds staff, whose shared objectives are to sell advertisement space and to compile all of the necessary information for selling the product (name, price, contact number) or service while maintaining the newspaper’s policy of brevity and space for other ads. The group of those (including you) who place ads may even share some objectives with the classifieds staff, such as the objective of brevity, since the cost of advertisements is per word.

Such knowledge of the scene is critical because it helps guide your rhetorical choices regarding content, language, length, and format. For example, knowing that the classified staff needs to pack many ads into a small space and that they charge by the word, you will understand why your ad must be so short. Knowing that some readers come looking for specific items to buy, you will understand how important it is to highlight what kind of thing you are selling. To decide exactly how to achieve your purpose of selling your item, you will likely draw on what you already know about the classifieds from having used them in the past and on the knowledge available in the classifieds section. In the section itself, you would find, first, examples of ads, such as the ones shown here.

INSERT IMAGE

By looking at these examples you can see how people describe their items, the sort of language they use, what information they include and do not include, how they organize the ad, and so on. Observing these features of ads is like observing the kinds of conversations people are having at the party we described earlier. Your second source of information about the scene of classified ads is the explicit guidelines the newspaper staff includes, usually printed at the beginning of the classified section. Looking at the newspaper’s policies regarding ads (cost per line, deadlines, and so forth) will tell you how to get your ad placed. By combining your observations about what ads look like and your reading of the newspaper’s rules, you can write an ad that effectively participates in this scene—and achieves your goal of selling your bike. So writing a classified ad involves more than just knowing something about the item you are selling; it involves knowing how to develop strategies for presenting that item within the classifieds scene. Such strategies are learned through understanding the scene itself, whatever that particular scene might be. Of course, even though your knowledge of the scene helps you frame your classified ad, there is still room for individual interpretation and choice—decisions on exactly how much and what information to include, how to balance the item’s defects (if any) and its strengths, and how vividly to describe the item. The scene acts on you as an individual writer, but as a participant in that scene you also act on (and within) it.

Collaborative Activity 1.2

Write a classified ad for an item you wish to sell or can imagine selling. In small groups, share your ads and note similarities and differences in responses. What accounts for the similarities? Speculate also on the reasons for any differences in the ads. To what extent were the content, format, language, and tone influenced by the scene of writing? What part did individual choices and decisions play in the differences among your ads? Explain.

Interacting within Situations\

When you need to write a classified ad, you encounter not just the large scene of classified ads but also the particular situation of writing your ad. Situations, as they are defined here, are the various rhetorical interactions happening within a scene, involving participants, subjects, settings, and purposes. In other words, each situation represents a specific rhetorical interaction that involves certain participants who are using language to engage with a certain subject in certain ways for certain purposes. A closer look at the scene of a criminal trial (as described on p. 9) {FIX} for example, reveals that this scene has many situations in it. A few of the situations—the rhetorical interactions—that together make up the scene of the criminal trial include making opening statements, swearing in witnesses, testifying, crossexamining witnesses, making closing statements, instructing the jury, deliberating, reading the verdict, and sentencing. In each of these situations, a specific group of people is engaged in a specific rhetorical task, which requires them to relate to and communicate with one another in certain ways—to use language to accomplish something specific within the overall scene.

Not every participant within the scene of a criminal trial is or needs to be involved in all its situations, of course. For example, the lawyers, defendants, court reporter, and observers do not participate in the jury deliberations. Only jury members are engaged in the rhetorical interactions of that situation as participants dealing with a specific subject (the facts presented at trial) in a specific setting (behind closed doors at the end of a trial) for specific purposes (to come to a consensus about whether the prosecution has proven guilt beyond a reasonable doubt). In another situation within the scene of a criminal trial—the situation of cross-examining witnesses—a different rhetorical interaction takes place, involving a different group of participants (most immediately, a lawyer and a witness, while judge, jury, and other lawyers observe). In this situation, a lawyer and a witness are usually engaged in a more “aggressive” interaction, with the lawyer perhaps trying to expose or discredit a witness. The situation of cross-examination, then, engages the participants in a specific rhetorical interaction, involving a specific setting (the witness in a chair, the lawyer standing before the court), a specific subject (testimony), and a specific purpose (to test whether the witness’s testimony might prove incorrect or unreliable).

Because situation involves rhetorical interaction, it is often referred to by teachers of writing as the rhetorical situation. Within a rhetorical situation, how participants communicate about a certain subject will depend on who these participants are, what setting they are in, and what their purposes are in communicating. For example, a writer’s purpose (what he or she wishes to accomplish) will influence his or her approach to the subject, suggesting what information needs to be included and how the subject might be presented. The writer’s understanding of audience and the setting will, likewise, shape how the writer approaches the purpose and subject and will also influence the writer’s tone (the attitude that comes through the writing) and the writer’s persona (the image presented, the character of the writer that comes through). These elements—the participants, subject, setting, and purpose—interact within rhetorical situations.

Consider the scene you are in while taking this writing course and the rhetorical situations it includes. Within the broader academic scene, you are in the scene of a writing class, and within the classroom you participate in many interactions, from chatting with a fellow student to listening to a lecture to contributing to a class discussion or working on a group task. Even though all these situations exist in the same scene of your writing class, they differ in exactly who is participating and in what ways, what subjects they address, and the purposes people have for participating in them. Even the setting varies a bit, with the group work occurring in a small circle of desks rather than the larger classroom of a lecture. Any differences of participants, subjects, settings, or purposes from one situation to another influence how you act within the larger class scene. When listening to a lecture, you probably take some notes for yourself, while in a group activity you might record the group’s responses or complete a form for your teacher. You probably use more formal language when contributing to a class discussion than you do when you work with your peers in a group. The persona or image you project when speaking with classmates without the teacher present may differ from that you project when your audience includes your teacher.

Writing Activity 1.3

One situation in this writing class is responding to the Activities in this document. You have already seen two other Writing Activities and may have responded to one or both. You have also encountered two Collaborative Activities. Select any one of those four Activities and consider its rhetorical situation. Identify the participants, subject, setting, and purpose in the activity you select. Explore how each of those elements might affect what you would do in responding to it.

Writing Activity 1.4

Looking back on the classified ad you wrote for Collaborative Activity 1.2 (p. 12), {FIX} use the terms you have just learned to describe its rhetorical situation within the scene of the classifieds section: Who are the participants in this situation? What are they interacting about (subject), where (setting), and why (purpose)?

Analyzing the Situations of Three Editorials

The following three editorials, which are on the topic of drilling for oil in the Arctic National Wildlife Refuge (ANWR), exemplify three different scenes and rhetorical situations, each with its own interaction of subject, participants, setting, and purposes. The first editorial is written by the vice president of species conservation at Defenders of Wildlife; the second editorial is written by a student and native Alaskan; the third editorial is written by the chairman of the International Association of Drilling Contractors (IADC).

As you read the editorials, consider the different scenes of writing (a national conservation organization, a university, and a corporation), and try to identify the various elements of the rhetorical situations within these scenes:

  • Who the participants are, especially writer and readers\
  • Where the interaction is taking place (the setting of the interaction, which in this case has to do with where the editorial appears)\
  • What the subject of the interaction is\
  • Why the writer is presenting the subject in this way (what purposes seem to be driving the interaction)

Notice how, even though the editorials address the same topic, they address it differently based on their rhetorical situations. As you identify elements of each rhetorical situation, pay attention to how they affect how the writers of the editorials present themselves, describe ANWR, and characterize the oil companies.

“New Technologies But Still the Same Messy Business” – Bob Ferris

(Bob Ferris Bob Ferris is the vice president of species conservation at Defenders of Wildlife. This editorial appeared in TomPaine.com, an online journal of progressive opinion.)

Each time an argument for oil drilling in the Arctic National Wildlife Refuge is analyzed and rebutted, a new one emerges. President Bush suggested that drilling would help solve California's energy woes, but that makes as much sense as filling up a car's gas tank because it's pistons don't work. Others have argued that ANWR could help us become independent of OPEC, but in the unlikely event that there's enough oil in Alaska to make a difference, trade regulations under the World Trade Organization would prevent keeping all the oil for domestic use.

Now the oil industry is touting advances in technology that would let them drill with minimal environmental impact. They are using this new technology to paint a very pretty, almost clinical picture of petroleum extraction. In recent weeks, a number of media outlets, including the New York Times and 60 Minutes have run stories heralding the new technology.

Yet this pristine view is strongly at odds with experience. Oil extraction, much like open heart surgery, is a very messy business.

Of primary importance is not fancy technology, but whether we should trust oil company claims of cleaner, more ethical behavior. Incredibly, they are projecting this newly sanitary image at the same time they are reporting an oil or chemical spill every eighteen hours on Alaska's North Slope. Then there's the case of BP-Amoco—one of the most likely refuge lessees. The firm must be seriously hoping that their $22 million settlement with EPA for dumping toxic chemicals in Alaska (not to mention the potential congressional investigation of its business practices) will somehow not make it to the public's radar screen before Congress votes on whether to open up the refuge to drilling.

That point aside, while improved technologies can certainly lessen the impact of major surgery or oil drilling, neither is easy on the patient. And the scars—whether on flesh or land—never do disappear. Period.

Conservationists favor technologies that lessen the impact of necessary resource extraction. But all of these technologies have both pros and cons. Using the “targeted drilling” featured in the news reports, drill heads can steer through the rock laterally deep below the earth's surface.

The benefit is indeed a reduced drilling footprint, but the trade-off is a need for dramatically more detailed seismic data, derived by blasting dynamite and by even more intrusive and extensive seismic testing than ever before. This seismic testing is not benign and visitors to the refuge can still see evidence of testing that is nearly two decades old.

The oil industry also boasts of ice roads “harmlessly” made out of water that protect the delicate tundra. They fail to simultaneously mention that the vast volume of unfrozen water they use to make those roads is rare in the arctic. And it is much needed by fish that often get pumped up with the water and become part of these harmless roads.

Drilling and seismic activities comprise just a small percentage of the total extractive insult to land, water and wildlife from oil development. Behind the drillers come the legions of roads, water use, pipelines, garbage dumps, worker housing and a host of associated infrastructure problems that even the most gee-whiz drilling practices cannot eliminate. As the New York Times noted in a January 30, 2001 editorial, this industrial sprawl on the pristine coastal plain of the Arctic National Wildlife Refuge is an unconscionable price to pay just to roll the dice on six months worth of oil.

The new technology is promising, but it will never mean that drilling can occur without serious environmental consequences. Defenders of Wildlife would rather see the country's technological elbow grease applied to energy conservation, which would have the same result as drilling, but with less cost to people and the environment.

If we truly need the oil we could extract it from the plugged and abandoned wells that dot our country's mid-section and which contain many billions of barrels. In fact, two areas in north and east Texas contain roughly 7 billion barrels of oil—more than twice the mid-range estimates for the Arctic National Wildlife Refuge. If the president and vice president are so gung-ho to drill why don't they look a little closer to home?

Americans love the promise of having their cake and eating it—the seductive voice that says we can have oil development and an Arctic Wildlife Refuge. We can't, and no amount of oil company advertising will alter the laws of physics and biology to make it so.

**“My Opinion: The Shortsightedness and Exploitation of Oil Drilling” – Elizabeth Morrison **

(Elizabeth Morrison is a senior majoring in general arts and sciences and a Penn Collegian columnist. This editorial appeared in the Penn Collegian newspaper.)

In a national news magazine recently, I saw an advertisement: “Alaskans support oil drilling.” It was an ad picturing smiling (presumably) Alaskan people, grinning in agreement with the oil industry, who (obviously) paid for the ad. I've seen this ad now in the New York Times, Newsweek and Time. The advertising campaign is an effort to convince the continental United States that because Alaskans support yet more oil exploration, they should also.

I've certainly never polled the 450,000 people who live in Alaska, but I know absolutely that I am not the only Alaskan who is against the opening of the Arctic National Wildlife Refuge for oil drilling. For those who don't know, there is an ongoing battle between boom and bust oil developers and environmentalists about whether to open up ANWR for oil exploration and drilling, or to keep the land protected.

Situated on Alaska's North Slope, just west of the Canadian border, the 19 million acre refuge is home to several thousand indigenous peoples, grizzly bears, musk oxen, wolves, migratory birds and a herd of 180,000 caribou. But to the oil industry—and those who benefit from it—the refuge is nothing but a potentially profitable lode of black gold.

This battle tipped for a brief period in favor of drilling opponents after the Exxon Valdez oil spill. But in the three years since the Persian Gulf War, the political mood has changed drastically. Once purely a state issue, it has now been brought to national attention, and opinions have swung in favor of drilling. Even the change of presidential administration last November did little to stop the tide of opinion. In fact, shortly before the election, the Democratic Party took its opposition to oil drilling in ANWR out of its platform. Since then, a tide of senators and members of Congress have flown in their private jets to the middle of ANWR, looked at the tundra and proclaimed it not worth saving.

Of course, drilling may have seemed logical after the emotionally frenzied aftermath of the Gulf War. Why should we be dependent on foreign oil, politicians asked, when there is oil waiting to be tapped in our own backyard?

I think there are an awful lot of reasons. First, contrary to what developers and oil companies publicly say, there are innumerable variables and guesswork involved in oil drilling—and absolutely no guarantee that oil will actually be found, much less be actually exploitable. Although developers and those opposed to drilling agree that there is indeed oil under the plain, the size of the oil deposit is a mystery.

The U.S. Interior Department's estimates range from 600 million barrels to as much as 9.2 billion barrels. Even the highest estimate, an almost unimaginable amount to most of us, is only the amount of oil the United States uses in just one year. In addition, the department puts the odds of actually finding a commercially exploitable oil field at just one in five. Assuming (and this is a major assumption) an oil field is found, as long as 10 years may be needed to gear up before major production could begin.

Compounding the logical inconsistencies and practical fallibility, opening up the refuge to oil drilling would be a gross intrusion on one of the last untouched wilderness areas in the United States. Politicians and oil men who advocate drilling argue that it would create thousands of jobs and billions of dollars in tax revenues.

In reality, drilling would only be lucrative to certain people, namely those mentioned above. However, those who would not profit and who would be most adversely affected are, ironically (but not surprisingly), those with the least voice in whether the refuge is opened. This includes the indigenous peoples who have lived in what is now ANWR for thousands of years. To advocate drilling is to blatantly disregard the Native Alaskans who bitterly oppose the rape of the land and intrusion on their way of life.

Last summer, at an open forum on this issue, Sarah James, a tribal leader of the Gwich'in Indians said, “This is a simple issue. We have the right to continue our way of life. We are caribou people.”

To open the refuge for drilling is also to virtually ignore the environmental effect oil exploration and exploitation has on the animals who live there, and on the land itself. The most-often-cited example is the caribou. The herd that makes its home in the refuge represents the largest migratory pattern in the United States, and it would be in danger of disruption and displacement, as would other birds and animals.

Oil is a non-renewable energy source; a fact that advocates of drilling conveniently neglect to address. Opening ANWR for oil drilling would only act as a short-term drug for a chronic ailment. It would succeed in putting off, yet again, the urgent need to find alternative energy sources. It would be folly to count on any oil in the refuge to fuel our gas-guzzling lifestyles for long. The contribution to U.S. petroleum needs would be small compared to other means of reducing demand and finding alternative energy sources.

The billions of dollars squandered in oil exploration, oil drilling and oil production is money not spent on potentially more-beneficial activities. Most importantly, it compromises the inherent value of the land, the animals and the people who live there. The proposal to open the ANWR for oil drilling is an attempt at a short-term solution to a problem that requires careful long-term management.

This is no longer a state issue; as I said above, it has long been a national one. We are all dependent on oil, and we all suffer, sooner or later, from the environmental consequences. In our increasingly global economy, the use of one of our greatest natural resources—land—is all of our responsibility.

“Alaska Environmental Bugaboos” – Bernie W. Stewart

(From Bernie W. Stewart, chairman of the International Association of Drilling Contractors. This editorial appeared in the IADC corporate magazine, Drilling Contractor.)

As IADC chairman this year, one of my most rewarding activities has been the opportunity to travel to our Chapters and visit with contractors in a variety of markets, both geographical and operational. Most recently, I was the guest of our IADC Alaska Chapter. In addition to participating in a well-attended Chapter meeting, Doyon Drilling, Nordic-Calista Services and Pool Arctic Alaska graciously hosted me to the North Slope. I was very impressed by how the North Slope drilling contractors and operators conduct their business. Through close cooperation, the industry has developed ingenious adaptations for this very difficult environment.

Speaking of the environment, much is made over the allegedly deleterious effect of drilling on the Alaskan ecology. I'm here to tell you that drilling operations are in no way going to harm the environment in Alaska. Industry's environmental precautions in Alaska deserve tremendous applause.

Technology has been used to great advantage in Alaska. Despite the field's vast area, the Alaskan industry has been miserly when it comes to generating footprints of drilling operations. They have done their utmost to minimize the number of well pads through the canny use of horizontal drilling and offset wells.

The caribou are among the most visible source of nervous anxiety. The fact is that these magnificent animals graze unconcernedly around the drilling rigs. The scene is little different than cows munching pasture around a rig in Texas. One experience was particularly striking. In Alaska, the buildings stand 7 ft off the ground to avoid damaging the permafrost. At one site, a mother caribou stood with her calf in the shade of such a building. So much for our industry's threat to the caribous!

This brings me to the great Alaskan environmental bugaboo—the Alaskan National Wildlife Refuge. The US Congress regularly denies drilling access to ANWR. From the hype, one might conclude that allowing drilling on this frozen wilderness is to invite an environmental disaster on a par with Chernobyl. In all this, one gets the notion that ANWR is a pristine Eden of scenic proportions equal to Yellowstone or Yosemite.

From “A ” to “Y,” ANWR couldn't be more different from Yellowstone. There are no sweeping forests and grand roiling rivers, all teeming with wildlife unknown in modern society. ANWR is a barren and empty place. It is a land of endless tundra where no vegetation stands taller than 6 in. The principal wildlife is the migratory Porcupine Caribou Herd. Having observed the aplomb with which caribou react to drilling activities elsewhere on the North Slope, I have no doubt that this 150,000-animal herd would be similarly unaffected.

Part of the reason is there's plenty of room in ANWR. Out of the refuge's 19 million acres, 17.5 million acres are permanently off limits to exploration. Development would be confined to only a small fraction of ANWR's coastal plain. Estimates are that this field could reach a peak output equal to 10% of total current US production. Developing ANWR would create jobs, enhance national security and lower consumer costs, all at an extremely remote environmental risk in a forbidding area of the US. In a cost-benefit analysis, it's easy to see the logical solution.

Collaborative Activity 1.3

Working with classmates, select one of the three editorials and describe in as much detail as you can the rhetorical situation to which it is responding. Who are the likely participants in this situation? What purposes seem to be driving these participants? What’s the setting in which the editorial appears, including the date of its publication? And how does the interaction between the participants, the purposes, and the setting affect how the subject of the editorial is treated and presented? Describe some of the choices that the writer makes regarding kinds of organization, examples, style, tone, and persona as a result of his or her situation. Then explain how these rhetorical choices were shaped by the situation of writing.

Writing Activity 1.5

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For the Future

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1

The Persuasive Principle

his book offers you one central piece of advice: “Whenever possible, think of your writing as a form of persuasion. Persuasion is traditionally considered to be a separate branch of writing. When you write what's usually called a persuasion paper, you pick a controversial issue, tell your readers which side you're on, and try to persuade them that you're correct: the defense budget needs to be decreased, handguns should be outlawed, doctors must be protected against frivolous malpractice suits, required freshman English courses should be abolished. Persuasion is supposed to be based on differ­ ent principles from other kinds of writing-description, narration, exposition, and so forth. It isn' t. A description of a relative, an account of what you went through to get your first job, a comparison of two brands of dishwashers-if you can approach such assignments as an effort to persuade your reader of the validity of a particu­ lar opinion or major point, you're in business as a writer. Your paper's opinion or major point is called its thesis. Your thesis may be that your relative is the most boring person you have ever met, that getting your first job was easier than you thought it would be, that a Maytag dishwasher is likely to last longer than a Whirlpool. If you have a thesis, and if you select and organize your material to support that thesis, a number of basic writing problems begin to solve them ­ selves. You have built-in purpose. You have built-in organization. You have the potential for built-in interest. Aside from a few obvious exceptions, such as newspaper reports, encyclopedia articles, instruction manuals, recipe s, and certain types of stories, poems, and plays, all writing can benefit from a commitment to the persuasive principle: Develop a thesis, and then back it up. There is no better way to demonstrate the effectiveness of the persuasive principle than to take a close look at what goes on, or ought to go on, as a paper is being planned.

1

2 CHAPTER 1 THE PERSUASIVE PRINCIPLE

G EN ER A L S U B J ECT

“Write something worth reading about ” In essence, all writing assignments­ for students, business executives, Nobel Prize winners, and everyone else-begin this way, though ordinarily, the directions aren't that frank. Let's start from scratch and assume that your instructor has left the choice of subject mostly up to you. You may be entirely on your own, or you may have a list of general subjects from which you must make your selection. Imagine that you have to write something worth reading about one of the following topics: education, prejudice, politics, television, or sports. You make your choice, if you're like the majority of people, by deciding what you're most interested in and infom1ed about or what will go over best with your audience. Let's say you pick education. You now have a subject, and your troubles have now begun. You have to write 500 words or so on a subject to which tens of thousands of books have been devoted. Where do you begin? Where do you stop? Will it ever be possible to stop? What's important? What's not important? Until you limit your subject, you have no way of answering any of these questions. You are at the mercy of every miscellaneous thought and scrap of information that drifts into your mind.

LIM I TED SUBJECT

Narrow down your subject. Then narrow it down some more. Narrow it down until you have a subject that can be treated effectively in the assigned length. In many respects, the narrower your subject, the better off you are- as long as you still have something to say about it. With a properly limited subject, you explore only a small part of your general subject, but you explore it thoroughly.

Gene ral Subject Education Prejudice Politics Television Sports

Lim ited Subject Professor X Religious prejudice People who don't vote Commercials Baseball salaries

A paper of 500 words on education is doomed to be superficial at best. It might be possible, however, to write 500 words that are worth reading on one of your teachers, essay versus objec tive examinations, reasons for attending col­ lege (narrowed down to just one reason, if you have enough to say), registration procedures, fraternities, and so on. With a sensibly limited subject, you have a chance of producing a good paper. You are no longer doomed to superficiality. If you write a description

THESIS 3

of one of your teachers, for example, you possess immensely more knowledge about your subject than do fellow students who have not taken a course from that teacher. Certainly, you are no longer at the mercy of every thought about education that you have ever had. Your troubles are not over, though. You've limited your subject, and you've done it well-but what now? Look at the most limited of the subjects in the preceding table. You're writing a description of a teacher – Professor X. Do you tell your reader about the teacher's height, weight, age, marital status, clothing, ethnic background, religious background, educational background? Publications? Grading policy? Attendance policy? Lecture techniques? Sense of humor? Handling of difficult classroom situations? Attitude toward technology? Knowledge of field? How, in short, do you determine what belongs in your paper and what doesn't? The truth is that you're still at the mercy of every thought that occurs to you. This time, it's just every thought about Professor X, not every thought about education in general. But until you find a thesis, you still have trouble.

THESIS

Your thesis is the basic stand you take, the opinion you express, the point you make about your limited subject. It's your controlling idea, tying together and giving direction to all of the separate elements in your paper. Your primary purpose is to persuade the reader that your thesis is valid. You may, and probably should, have secondary purposes. You may want to amuse or alarm or inform or issue a call to action, for instance-but unless the primary purpose is achieved, no secondary purpose stands a chance . If you want to amuse your readers by making fun of inconsistent dress codes at your old high school, there's no way to do it successfully without first convincing them of the validity of your thesis-that the dress codes were inconsistent and thus do deserve to be ridiculed. A thesis is only a vibration in the brain until it is turned into words. The first step in creating a workable thesis is to write a one-sentence version of the thesis, which is called a thesis statement. For example: Professor X is an incompetent teacher. Professor X is a classic absentminded professor. Professor X's sarcasm antagonizes many students. Professor X's colorful personality has become a campus legend. Professor X is better at lecturing than at leading discussio ns. Professor X's youthful good looks have created awkward problems in class. If you need more than one relatively uncomplicated sentence, chances are that your thesis isn't as unified as it ought to be or that it's too ambitious for a short paper. Any limited subject will still produce a wide range of possible thesis

statements. Any limited subject, however, will help you keep your thesis statement focused and concise.

Limited Subject Professor X Religious prejudice People who don't vote Commercials Baseball salaries

Thesis Statement Professor X is a classic absentminded professor. Religious prejudice is the prejudice least likely to die. Not voting may sometimes be a responsible decision. Television commercials can be great entertainment. Many baseball players are paid far more than their abilities can justify.

Writing with a thesis gives a paper a sense of purpose and eliminates the prob­ lem of aimless drift. Your purpose is to back up the thesis. As a result, writing with a thesis also helps significantly in organizing the paper. You use only what enables you to accomplish your purpose. Weight problems and religion have nothing to do with Professor X's absentmindedness, for example, so you don't bother with them. Most of all, writing with a thesis gives a paper an intrinsic dramatic interest. You commit yourself You have something at stake: “This is what I believe, and this is why I'm right.” You say, “Professor Xis absentminded.” Your reader says, “Tell me why you think so.” You say, ''I'll be glad to.” Your reader says, ''I'm listening.” Now all you have to do is deliver. So far, then, we've established that a thesis is the main idea that all elements in the paper should support and that you should be able to express it in a single sen­ tence. We've established that a thesis has several important practical benefits. That's the bird's-eye view, but the concept is important enough to demand a closer look.

WHAT A THESIS ISN'T

A Thesis Is Not a Title A title can often give the reader some notion of what the thesis is going to be, but the title is not the thesis itself. The thesis itself, as presented in the thesis statement, does not suggest the main idea-it is the main idea. Remember, too, that a thesis statement will always be a complete sentence; there's no other way to make a statement.

Title: Not a Thesis Homes and Schools

James Cagney: Hollywood Great Social Security and Old Age

Thesis Statement Parents ought to participate more in the education of their children. James Cagney was one of the greatest actors ever to appear in movies. Probable changes in the Social Security system make it almost impossible to plan intelligently for one's retirement.

(continued)

Title: Not a Thesis A Shattering Experience The Fad of Divorce

Thesis Statement My first visit to the zoo was a shattering expenence . Too many people get divorced for trivial reasons.

A Thesis Is Not an Announcement of the Subject A thesis takes a sta nd. It expresses an attitude toward the subject . It is not the subject itself

Announcement: Not a Thesis My subject is the classic absentmind­ edness of Professor X. The many unforeseen problems I encountered when I went camping are the topic of this theme. This paper will attempt to tell you something about the emotions I felt on viewing the Grand Canyon. The thesis of this paper is the difficulty of solving our environmental problems.

Thesis Statement Professor X is a classic absentminded professor. I encountered many unforeseen pro­ blems when I went camping.

The Grand Canyon was even more magnificent than I had imagined.

Solving our environmental problems is more difficult than many environmen­ talists believe.

A Thesis Is Not a Statement of Absolute Fact A thesis makes a judgment or interpretation. There's no way to spend a whole paper supporting a statement that needs no support . Fact: Not a Thesis Jane Austen is the author of Pride and Prejudice. The capital of California is Sacramento . Suicide is the deliberate taking of one's own life. President Lincoln's first name was Abraha m. The planet closest to the Sun is M ercury.

A Thesis Is Not the Whole Essay A thesis is your main idea, often expressed in a single sentence. Be careful not to confuse the term as it is used in this text with the book-length thesis or disserta­ tion required of candidates for advanced degrees.

WHAT A GOOD THESIS IS

It's possible to have a one-sentence statement of an idea and still not have a thesis that can be supported effectively. What characterizes a good thesis?

A Good Thesis Is Restricted Devising a thesis statement as you plan your paper can be a way of limiting, or restricting, your subject even further. A paper supporting the thesis that Professor X is absent minded, besides taking a stand on its subject, has far less territory to cover than a paper on Professor X in general. Thesis statements themselves, however, may not always be sufficiently narrow . A good thesis deals with restricted, bite-size issues, not with issues that would require a lifetime to discuss inte lligen tly. The more restricted the thesis, the better the chances are for supporting it fully.

Poor The world is in a terrible mess. People are too selfish. The American auto industry has many problems.

Crime must be stopped.

Better The United Nations should be given more peace-keeping powers. Human selfishness is seen at its worst during rush hour. The worst problem of the American auto industry is unfair competition from foreign countries. Our courts should hand out tougher sentences to habitual criminals.

A Good Thesis Is Unified The thesis expresses one major idea about its su bject. The tight structure of your paper depends on its working to support that one idea. A good thesis sometimes may include a secondary idea if that idea is strictly subordinated to the major one. Without that subordination, the writer will have too many important ideas to handle, and the structure of the paper will suffer.

Poor Detective stories are not a high form of literature, but people have always been fascinated by them, and many fine writers have experimented with them . The new health program is excellent, but it has several drawbacks, and it should be run only on an experimental basis for two or three years.

The Columbus Cavaliers have trouble at the defensive end and linebacker positions, and front-office tensions don 't help, but the team should be able to make the play- offs.

Better Detective stories appeal to the basic human desire for thrills.

The new health program should be run only on an experimental basis for two or three years. Or Despite its general excellence, the new health program should be run only on an experimental basis for two or three years. The Columbus Cavaliers should be able to make the play-offs. Or Even granting a few troubles, the Columbus Cavaliers should be able to make the play- offs.

A Good Thesis Is Specific A satisfactorily restricted and unified thesis may be useless if the idea it commits you to is vague. “The new corporate headquarters is impressive,” for example, could mean anything from impressively beautiful to impressively ugly. With a thesis statement such as ''.James Joyce's Ulysses is very good,” you would probably have to spend more words defining good than discussing Ulysses. Even when there's no likelihood of confusion, vague ideas normally come through as so familiar, dull, or universally accepted that the reader sees no point in paying attention to them.

Poor James Joyce's Ulysses is very good.

Drug addiction is a big problem.

Our vacation was a tremendous expenence . My parents are wonderful people.

Better James Joyce's Ulysses helped create a new way for writers to deal with the unconsc10us. Drug addiction has caused a huge increase in violent crimes. Our vacation enabled us to learn the true meaning of sharing. Everything my parents do is based on their loving concern for the welfare of the family.

You may also extend your thesis statement to include the major points that you will discuss in the body of the paper. The previously cited thesis statements could be extended as follows:

Specific James Joyce's Ulysses helped create a new way for writers to deal with the unconsc10us.

Drug addiction has caused a huge increase in violent crimes.

Our vacation enabled us to learn the true meaning of sharing.

Everything my parents do is based on their loving concern for the welfare of the family.

Extended Specific James Joyce's Ulysses helped create a new way for writers to deal with the uncon­ scious by utilizing the findings of Freudian psychology and introducing the techniques of literary stream of consciousness. Drug addiction has caused a huge increase in violent crimes in the home, at school, and on the streets . Our vacation enabled us to learn the true meaning of sharing our time, space, and possessions. Everything my parents do is based on their loving concern for maintaining the welfare of the family by keeping us in touch with our past, helping us to cope with our present, and inspiring us to build for our fut ure.

These extended thesis statements have certain virtues, but they have their drawbacks, too . They can be considered summaries or mini outlines in some respects, and therefore they can be useful because they force you to think through the entire essay before you begin to write. They may be especially help­ ful if you are uneasy about your organizing abilities. In short essays, on the other hand, extended thesis statements may not be necessary or desirable . They may, for example, tell readers more than you want them to know-and tell it to them too soon. After all, a summary usually belongs at the end of an essay, not at the beginning. Be sure you know whether your instructor has any preference. Remember the main point, though: It is essential that the thesis be specific.

EXERCISES FOR REVIEW

A. Write T next to each statement that is a thesis. Write NT next to each statement that is not a thesis. 1. My grandfath er's memory has become very weak lately, creating major problems for him with his family, friends, and business associates. 2. In this project I will outline the three major causes of the Civil War. 3. The dessert known as “peach melba” was named for the opera singer Dame Nellie Melba. 4. Baseball players' nicknames often have interesting stories behind them. 5. Comic Books: Not Just for Kids. 6. This paper will consider the major reasons for lowering the national drinking age, namely the inconsistency the drinking age shows with the legal age for voting, for driving, and for joining the military. 7. Some students show more resourcefulness at making excuses than at getting their work done . 8. There are three main kinds of cho colate: dark, milk, and white. 9. The more sensible a par ent's advice to a teenager, the more likely it is to be scorned or ignored. 10. Increasing common courtesy on the road is the best way to reduce traffic accidents. B. Write G next to each statement that is a good thesis. Write NG next to each statement that is not sufficiently restricted, unified, or specific, and be pre­ pared to suggest revisions. 1. During the Middle Ages, Islam was far more tolerant of other religions than was Christianity. 2. There's a sucker born every minute .– P. T. Barnum 3. Dieters I have known almost always regain their lost weight. 4. Obesity is a serious health problem, but the media have exaggerated the dangers, and many diets can bring about health problems of their own. 5. Stephen King's books have more literary merit than most critics want to admit.

  1. The U.S. health care system is in serious trouble .
  2. Raising the standard retirement age from sixty-five to sixty-seven would make a major contribution toward helping the Social Security system.
  3. Learning how to make your own sushi is easier than you think.
  4. Government should help citizens after natural disasters, but indepen­ dence should also be encouraged, and we have to worry about gov­ ernment spending, too. 10. My skiing vacation was one long series of annoyances, mishaps, and disasters.

THE THESIS AT WORK IN THE PAPER

The thesis statement is a tool, not an end in itself. It has two outstanding values. First, it serves as a test of whether your main idea meets the require­ ments we have just discussed: whether it is a firm concept that can actually be put into words, or only a fuzzy notion that is not yet ready for development. Second, the thesis statement is a constant, compact reminder of the point your paper must make. Therefore, it is an indispensable means of determining the relevancy or irrelevancy, the logic or lack of logic, of all the material that goes into the paper. In itself, the thesis statement is a deliberately bare-bones presentation of your idea. In your paper, you will attempt to deal with the idea in a far more interesting way. The thesis statement, for example, may never appear word-for-word in your final paper. There's no special rule that in the final paper you must declare the thesis in a single sentence. In some rare cases, the thesis may only be hinted at rather than stated openly. The proper places for the bare-bones thesis statement are in your mind with every word you write, on any piece of scratch paper on which you jot down the possible ingredients of your essay, and at the beginning of a formal outline. (If you are ever required to construct such an outline, all the student papers in Chapters 2-10 begin with formal topic outlines that you can use as examples. Your instructor will give you further guidance.) In most short papers, the thesis is presented in the first paragraph, the intro­ duction. Again, no absolute rule states that this must always be the case-just as no rule demands that an introduction must only be one paragraph (the last “Sample Introduction” following, for example, is three paragraphs)-but in practice, most papers do begin that way. It's what seems to work for most people most of the time. As a general guideline, it's helpful to think of the first paragraph's job as presenting the thesis in an interesting way. The word interesting is important. The introduction should not ordinarily be a one-sentence paragraph consisting solely of the unadorned thesis state ment. The introduction certainly should indicate clearly what the thesis is, but it also should arouse curiosity or stress the importance of the subject or establish a particular tone of humor, anger, solemnity, and so forth.

Thesis Statement Professor X is a classic absentminded professor.

Religious prejudice is the prejudice least likely to die.

Not voting may some­ times be a responsible decision.

Television commercials can be ente rtainment .

Sample Introduction I had heard about the professor who spent an entire class session looking for her glasses, when she was already wearing them. I had heard about the professor who wore mismatched sneakers to lecture. I had heard about the professor who showed up to give a final exam ... without the exam. I had even heard about the professor who gave an inspiring and stirring lecture on Aristotle's theory of “the good life” to a very confused calculus class. I thought the stories were the kind of creative fiction that all college students engage in to let off a little st eam. Then I took a class taught by Professor X. The past sixty years or so have seen enormous advances in overcoming human prejudices. We have seen advances in jobs, education, and housing. We have seen increasing equality in civil rights for people of color, for women, and people of different sexual preferences. But, especially after the events of September 11'\ the most depressing area, the area in which it seems we have actually gone backwards rather than forwards, is the area of religious prejudice. Public service ads tell us to be good citizens and make sure to vote. On election eves, the candi­ dates tell us to exercise our sacred rights and hustle down to the polling booth, even if we're not going to cast our ballots for them. Network phi­ losophers tell us that the country is going downhill because so few people vote for president. But my neighbor Joe is totally indifferent to politics; he knows little and cares less. My neighbor Jennifer thinks both candidates are equally foul. I believe that Joe, Jennifer, and thousands like them are making intelligent, responsible decisions when they stay home on Election Day, and I admire them for not letting themselves be bullied. I like television commercials. It's a terrible con­ fession. I know I'm supposed to sneer and brood and write letters to people who want to protect me, but I like commercials. They can be great entertainment, and it's time somebody said so. (continued)

Thesis Statement Many baseball players are paid far more than their abilities can justify.

Sample Introduction An essay in Forbes magazine by the late spo rts commentator Dick Schaap tells a story about the great Baseball Hall of Farner and Detroit Tiger of the 1930s and 1940s, Hank Greenberg, the first player to make $100,000 a year. Greenberg's son Steve was once an agent negotiating contracts . He told his father about a player he was repre­ senting whose batting average was .238. “What should I ask for?” Steve inquired. “Ask for a uniform,” Hank replied. Today, unfortunately, any agent would also ask for several million dollars-and would probably get it. Baseball players' salaries have become ridiculously high and have little or nothing to do with actual athletic abilities.

The function of subsequent paragraphs- paragraphs generally referred to as the body—is to support the thesis. All sorts of paragraph arrangements are possi­ ble. The important consideration is that the body paragraphs, individually and as a whole, must persuade your reader that your thesis makes sense. One of the most common paragraph arrangements is worth studying at this time, because it's the easiest to follow and because our concern here is with the essential connection between the body paragraphs and the thesis, not with fine points. This arrangement gives a separate paragraph to each supporting point and the specific evidence necessary to substantiate it. In sketchy outline form, the progression of paragraphs might look something like this: ,r 1-Presentation of thesis: There are at least three good reasons for abolishing capital punishment. Start of ,r 2-First, statistics show that capital punishment is not really a deterrent.... Start of ,r 3-Second, when capital punishment is used, it is forever impossible to correct a mistaken conviction . . .. Start of ,r 4- Third, capital punishment has often been used in a discriminatory fashion against poor people and African Americans . . .. Using the same form of one paragraph for each supporting idea, but abandoning the neatness of numbered points, we might find the following: ,r 1-Presentation of thesis: Dieting can be dangerous. Start of ,r 2-Some diets can raise cholesterol levels alarmingly . . .. Start of ,r 3-In other cases, over an extended period , some diets can lead to serious vitamin deficiencies.... Start of ,r 4-One further danger is that already existing medical problems, su ch as high blood pressure, can be drastically aggravated .. ..

Most papers also have a distinct conclusion, a last paragraph that provides a needed finishing touch. The conclusion can be a quick summary of your thesis and main supporting points. It can emphasize, or reemphasize, the importance of your thesis. It can relate a seemingly remote thesis to people's everyday lives. It can make a prediction. It can issue a call for action. In one way or another, the conclusion reinforces or develops the thesis; it should never introduce a totally unrelated, new idea. The conclusion should bring your paper to a smooth stop . Just as the introduction steers clear of direct announcements, the conclusion should avoid the blatant “Well, that's about it” ending . There are dozens of possible conclusions, but almost all papers benefit from having one. (For specific examples of different kinds of conclu­ sions, see page 167.) The group of readings that follows shows the persuasive principle in action by offering contrasting examples of good and not-so-good writing. From short thank-you notes to freshman English compositions, the results of writing with and without a thesis can be explored in detail. Later chapters will comment on and provide examples of the techniques appropriate for particular patterns of writing: classification, description, and so on . Patterns change depending on sub­ jects and approaches. Principles do not change. The basic nature of good writing, as discussed in this chapter, remains constant.

Two Ads on the Community Bulletin Board A. Babysitter Experienced high school student available, weekdays to midnight, weekends to 2 A.M. Reasonable rates. Call Sandy, 335-0000.

B. Babysitter A HIGH SCHOOL STUDENT WHO KNOWS THE THREE R's R eady- any weekday to midnight, weekends to 2 A.M. Reliable-four years' experience, references available. Reasonable-$8.00 per hour, flat fee for more than five hours. Call Sandy, 335-0000

Discussion and Questions Even a short “position wanted” ad can use the persuasive principle to its advan­ tage. A dozen high school students pin a dozen differen t typed or handwritten index cards to the bulletin board at the local library or supermarket. Most of the cards convey lifeless facts. One or two cards make the same facts come alive by using them to support an idea. Those are the cards that get a second look-and get their writers a phone call.

  1. Which ad has a thesis?
  2. Does the ad support its thesis?
  3. Which ad uses more specific facts?

Two “Personals” A. Clark Kent seeks Lois Lane. I know I'm no Superman, but I'm a good guy. I'm not faster than a speeding bullet, but I love to bike and take long walks . I'm not more powerful than a locomotive, but I am in upper man­ agement at my company. I can't leap tall buildings in a single bound, but I do love to travel and just returned from a rock-climbing trip in the South­ west. Where can I find an intrepid “girl reporter” with lots of moxie who won't mind that I can't fly and that I don't wear a cape? Could you be the one?

B. Single male professional in an upper management pos1t1on, is looking for a woman for bike rides and long walks. I also like to travel and have done a lot of it. Call if interes ted.

Discussion and Questions Much like an advertisement for a babysitting business, an advertisement for your­ self is most effective when, in addition to being informative, it is lively and stands out from the competition in some way. The same person describes himself in both of the previous ads, but we think that one ad is much more likely to attract interest. 1. Which ad has a thesis? 2. Which ad makes an effort to attract the reader's interest? 3. Which ad uses more specific facts?

Two Sets of Directions A. How to Get from Town to Camp Wilderness Take Freeway west to Millersville Road exit. Go north on Millersville Road to Route 256. West on 256 to Laurel Lane . North on Laurel Lane until you see our sign. Turn right, and you 're there.

B. How to Get from Town to Camp W ilderness You 'll have an easy trip if you avoid three trouble spots: 1. You have to take the MILLERSVILLE ROAD exit as you go west on the Freeway , and it's a left-hand exit. Start bearing left as soon as you see the “Millersville 5 miles” sign. 2. After turning north (right) on Millersville Road, don't panic when you see Route 526. You want ROUTE 256, and that's 8 more miles. 3. Go west 0eft) on Route 256 to LAUREL LANE. The street signs are almost impossible to read, but Laurel Lane is the second road on the right after the Mobil station . Once on Laurel Lane, you're all set. Go 2 miles until you see our sign. Tum right, and you' re there.

Discussion and Questions Writing competent directions is a difficult task . When you are explaining something you know well, it's hard to put yourself in the place of a total nov­ ice. You may be excessively casual about some step-or even forget to men­ tion it. Directions can also be hard to read; for novices, they can seem to be a series of one disconnected step after another. Writing with a thesis helps the steps come together in the reader s' minds and gives them a comforting sense of securi ty. 1. Which set of directions has a thesis? 2. Which tries to anticipate difficulties? 3. Explain the unconventional capitalization in example B.

A.

Dear Aunt Molly,

Two Thank-You Notes

July 25, 2013

“Thanks for everything” is an old, old phrase, but I've never meant it more. Thanks for your generous, great big check. Thanks for coming to the graduation ceremo nies. Thanks for years of hugs and funny commen ts and good advice . Thanks for caring so much for me, and thanks for being Aunt Molly. Much love, Afu

B.

Dear Aunt Molly,

July 25, 2013

Thank you so much for your generous check. I was really happy that you could come to my graduation, and I hope you had a good time. Thank you so much again. Much love, A/i,,u

Discussion and Questions Back in the days before long-distance phone calls became routine, people wrote many more personal letters than they do now. For a good number of people today, the thank-you note is probably the only personal letter writing they do, other than a few cheerful greetings on postcards, Christmas cards, or e-mails. Graduates, newlyweds, new parents, and grieving widows and widowers all need to write thank-you note s. There's not much choice of subject , of course, and even most of the ideas are predetermined. How can the writer make a thank-you note sound like a sincere expression of emotion, not just good man­ ners? The persuasive principle is a valuable aid . 1. Which note has a thesis? 2. How many pieces of “ evidence ” support the thesis? 3. How does the choice of words in the supporting evidence further reinforce the thesis? 4. Which note communicates more feeling?

Two Letters of Complaint (in traditional and e-mail form) A. 13 Pier Street New York, NY 10016

Customer Complaints Maybach Company 123 Fifth Avenue New York, NY 10001 Subject : Defective Coffee Table

July 25, 2013

I have tried calling three different times and have not received any sat isfaction , so now I am going to try writing .

I have absolutely no intention of paying any $749.60. I returned my coffee table more than a month ago. One of the legs was wobbly, and the top had a bad scratch. Two times the pickup men did not come on the day they said they would. I returned the first bill for the table, and now you just sent me another one, and all I get from people when I call the store is “We'll look into it.” Also, the price was $174.96, not $749.60. I await your reply. Yours very truly, AUjud:a- 8rij3s Augusta Briggs

B. Subject: Defective Coffee Table Date: Thu, 25 July 2013 16:14:30-0500 (CDT) From: abriggs@somedomain.com (Augusta Briggs) To: customerservice@maybach.com When you folks make mistakes, you don't kid around . You make big ones. Phone calls haven't done me much good, so I'm hoping that this letter can clear things up. Early last month-probably June 9 or 10-I returned a defective coffee table. Since you had no more in stock, I canceled the order. When the bill came for the table, I returned it with a note of explanation. Exactly one week ago, July 16, I received a second bill. To add to the fun, this second bill was for $749.60 instead of the original $174.96. When I called the store, I was told I'd be called back by the next day at the latest. I'm still waiting. I'm sure you agree that these are too many mistakes, and that they are big enough to be extremely annoying. Shall we get this matter settled once and for all? Thank you for your attention . Yours very truly, Augusta Briggs 13 Pier Street New York, NY 10016

Discussion and Questions The letter to a friend may not be as common as it once was, but business writing-and business plays a role in our private lives as well as in our jobs ­ is as important as ever. Indeed, the advent of e- mail may have made business writing even more common. When the clear and methodical statement of

TWO REPLIES TO THE SECOND LETTER OF COMPLAINT 17

ideas and facts is essential, putting it into writing, either on paper or electron­ ically, becomes inevitable. The writer of a letter of complaint has two special difficulties, both of which must be resolved if the letter is to be effective. On one hand, the writer must communicate the gravity of the complaint, or the complaint may be treated casually, perhaps even ignored. On the other hand, the writer must simultaneously come through as a ratio­ nal human being calmly presenting a grievance. It's essential that the writer not be dismissed as a crackpot or a crank. Letters from crackpots and cranks get shown around the office, everyone has a good laugh, and then the letter goes to the bottom of the fattest pile of unanswered correspondence. Business correspondence is increasingly done by e-mail these days. It is impor­ tant to remember that although e-mail allows you to communicate with your correspondent more quickly than traditional mail, it should not be treated with any less care. It's easy, when sending an e-mail, to ignore conventions of organi­ zation, grammar, spelling, and so on. It's also easy to fall into bad habits that are unique to e-mail, such as using “emoticons” and long, self-consciously cute signa­ ture files. Don't. A sloppy piece of business e-mail is as much of an embarrassment as a sloppy piece of traditional mail. Neither one is likely to generate the response you're seeking. 1. Which letter has a thesis? 2. Does the letter support the thesis with specific evidence? 3. Does the letter have a conclusion to reinforce or develop the thesis? 4. Why does the writer of letter B say nothing specific about what was wrong with the coffee table? 5. What is the purpose of the informal phrasing (“you folks,” “kid around”) and humorous touches in letter B? 6. Are there elements in letter A that might allow the reader to dismiss the writer as a crank? 7. Why do business-letter paragraphs tend to be so short?

Two Replies to the Second Letter of Complaint (in traditional and e-mail form) A. Maybach Company 123 Fifth Avenue New York, NY 10001 (212) 333-3333

Customer Relations Ms. Augusta Briggs 13 Pier Street New York, NY 10016

July 28, 2013

Dear Ms. Briggs: We apolo gize. We made a lot of mistakes, and we are truly sorry. We tried to phone you with our apology as soon as we got your letter ofJuly 25, but you weren't at home. Therefore, we're taking this opportunity to apologize in writing. We also want to tell you that your bill for the coffee table has been canceled once and for all, and you won't be bothered again . If something else should go wrong, please call me directly at extension 4550. Good service makes happy customers, and happy customers are the heart of our business. We appreciate your letting us know when our service isn't so good, and we want to assure you that we've taken steps to see that these mistakes don't recur. Again, please accept our sincere regrets. Do we dare call your attention to the store­ wide furniture sale all of next month, including an excellent stock of coffee tables? Yours very truly, Rf;s Aw1Uo Rose Alonso

B. Subject: Defective Coffee Table Date: Mon, 29 July 2013 11:12:38-0500 (CDT) From: customerservice@maybach.com To: abriggs@somedomain.com (Augusta Briggs) Dear Ms. Briggs: Pursuant to your letter of July 25, please be advised that your bill for the returned coffee table has been canceled. This department attempted to phone you immediately upon receipt of your let­ ter, but no answer was received . We apo logize for any inconvenience you may have experienced, and we hope that we may continue to deserve your patronage in the future . There is a store­ wide furniture sale all of next month in which you may have a special interest .

Yours very truly, Rose Alonso Manager

Discussion and Questions 1. Which letter develops a thesis? Which letter is a collection of separate sentences?

VISUAL PROMPT 19

  1. Which letter makes the phone call seem an indication of the company's concern? Which letter makes the call seem as if the company had been inconvenienced?
  2. Which letter is superior in convincing the customer that her problems are finally over?
  3. Both letters express hope for the customer's continued trade. Why is letter A far better in this respect?

VISUAL PROMPT

Your thesis is your controlling idea, tying together and giving direction to all the separate elements in your paper.

Writing Prompt

How is the broken bridge in this photograph like a paper without a thesis statement?

TWO “HOW I SPENT MY SUMMER VACATION” ESSAYS (in-class assignment) A. I couldn't find a job this summer, and it's hard to write much about my summer vacation. Every morning I would get up between 8:30 and 9:00. My breakfast would usually be juice, toast, and coffee, though sometimes I would have eggs, too .

For a couple of weeks, after breakfast I would mow some neighbors' lawns, but after a while I got bored with that, and mostly I just hung around. Usually I read the paper and then straightened up my room. For lunch I had a sandwich and a glass of milk. I remember once my mother and I had a real argument because there wasn't anything for a sandwich. After lunch, if my mother didn't need the car, I'd usually drive over to the big shopping center with some of my friends. We'd walk around to see what was happening, and sometimes we'd try to pick up some girls. Mostly we'd just look at the girls. Sometimes, instead of going to the shopping center, we'd go sw1mmmg. After supper, it was usually television or a movie. Television is mostly reruns in the summer, and it was a bad scene. Some of the movies were okay, but nothing sensational. In the middle of the summer, my older sister and her family came to visit from out of town. That was fun because I like my two little nephews a lot, and we played catch in the backyard. My brother-in-law kept asking what I was doing with my time , and my mother said at least I was staying out of trouble.

B. I couldn't find a job this summer, and most people would probably say that I spent my summer doing nothing. In fact, I spent most of my summer practicing very hard to be a pest. To start with, I developed hanging around the house into an art. It drove my mother crazy. After breakfast, I'd read the paper, spreading it out over the entire living room, and then take my midmorning nap. Refreshed by my rest, I'd then ask my mother what was available for lunch. Once when there was no Italian salami left and the bread was a little stale, I looked at her sadly and sighed a lot and kept opening and closing the refrigerator. She didn't take my suffering too well. As I recall, the expression she used was “no good bum” or something of that order. In the evenings, I'd sigh a lot over having to watch television reruns. When my mother asked me why I watched ifl didn' t enjoy myself, I sighed some more. The other main center for my activities as a pest was at the big shopping center a short drive from home. My friends and I-we figured we needed pro­ tection-would stand in people's way in the mall and make them walk around us. We'd try on clothes we had no intention of buying and complain about the price. We'd make eyes and gestures and offensive remarks at any pretry girls. W e'd practice swaggering and strutting and any other means of looking obnox­ ious that occurred to us. Miscellaneous other activities during the summer included splashing people at the beach, laughing in the wrong places at movies, and honking the car horn madly at pedestrians as they started to cross the street. These are small-time adventures, I realize, but difficult to do with real style. Basically, I had myself a good summer. It's always a pleasure to master a set of skills, and I think I've come close to being an expert pest. I wonder what new thrills lie in wait next summer.

Discussion and Que sti ons “How I Spent My Summer Vacation.” The subject is deadly. To make matters worse, here are two students who spent a remarkably uneventful summer. One blunders along and writes a frightful paper. The other develops a thesis, supports it, and ends with an appealing little paper. It's no candidate for a prize, but it's an appealing little paper. Enough said. 1. In paper A, is “it's hard to write much about my summer vacation” a thesis? If so, is it a good thesis? Does the writer support it? 2. If both papers have a thesis, are the theses basically the same? 3. What topics mentioned in paper A are not mentioned in paper B? Why? 4. Which paper has a conclusion? Is it effective? 5. Both papers use many specific details. Which paper uses them better? Why? 6. Which paper has better-developed paragraphs? 7. Which paragraphs in paper A do not have topic sentences? Do all the para­ graphs in paper B have topic sentences? 8. Which paper handles the argument about lunch better? Why?

Two Freshman English Essays on a Literary Subject Many freshman English courses devote part of the school year to reading, discussing, and writing about works of literature. One of the most popular and frequently anthologized American works of the twentieth century is Shirley Jackson's short story, “The Lottery.” First published in 1948 , it remains a subject for critical analysis and a source of controversy. We invite you to read “The Lottery” and then apply the persuasive principle to evaluating two student essays about the story.

THE LOTTERY SHIRLEY JACKSON

1 The morning of June 27th was clear and sunny, with the fresh warmth of a full­ summer day; the flowers were blossoming profusely and the grass was richly green. The people of the village began to gather in the squar e, between the post office and the bank, around ten o'clock; in some towns there were so many people that the lottery took two days and had to be started on June 26th, but in this village, where there were only about three hundred people, the whole lottery took less than two hours, so it could begin at ten o'clock in the morning and still be through in time to allow the villagers to get home for noon dinner.

“The Lottery” from THE LOTTERY AND OTHER STO R IES by Shi rley Ja ckson. C op yright © 1948, 1949 by Shirle y Jackson, a nd copyrig ht renewe d 1976, 19 77 by Laurence Hyman, Barry Hyman, Mrs. Sarah Webster and Mrs. Joanne Schnurer.

2 The children assembled first, of course. School was recently over for the sum- mer, and the feeling ofliberty sat uneasily on most of them; they tended to gather together quietly for a while before they broke into boisterous play, and their talk was still of the classroom and the teacher, of books and reprimands. Bobby Martin had already stuffed his pockets full of stones, and the other boys soon followed his example, selecting the smoothest and roundest stones; Bobby and Harry Jones and Dickie Delacroix-the villagers pronounced this name “Dellacroy”-eventually made a great pile of stones in one comer of the square and guarded it against the raids of the other boys. The girls stood aside, talking among themselves, looking over their shoulders at the boys, and the very small children rolled in the dust or clung to the hands of their older brothers or sisters. 3 Soon the men began to gather, surveying their own children, speaking of planting and rain, tractors and taxes. They stood together, away from the pile of stones in the comer, and their jokes were quiet and they smiled rather than laughed. The women, wearing faded house dresses and sweaters, came shortly after their menfolk. They greeted one another and exchanged bits of gossip as they went to join their husbands. Soon the women, standing by their husbands, began to call to their children, and the children came reluctantly, having to be called four or five times. Bobby Martin ducked under his mother's grasping hand and ran, laughing, back to the pile of stones. His father spoke up sharply, and Bobby came quickly and took his place between his father and his oldest brother. 4 The lottery was conducted-as were the square dances, the teen-age club, the Halloween program-by Mr. Summers, who had time and energy to devote to civic activities. He was a round-faced, jovial man and he ran the coal business, and people were sorry for him, because he had no children and his wife was a scold. When he arrived in the square, carrying the black wooden box, there was a murmur of conversation among the villagers, and he waved and called, “Little late today, folks.” The postmaster, Mr. Graves, followed him, carrying a three­ legged stool, and the stool was put in the center of the square and Mr. Summers set the black box down on it. The villagers kept their distance, leaving a space between themselves and the stool, and when Mr. Summers said, “Some of you fellows want to give me a hand?” there was a hesitation before two men, Mr. Martin and his oldest son, Baxter, came forward to hold the box steady on the stool while Mr. Summers stirred up the papers inside it. s The original paraphernalia for the lottery had been lost long ago, and the black box now resting on the stool had been put into use even before Old Man Warner, the oldest man in town, was bo rn. Mr. Summers spoke frequently to the villagers about making a new box, but no one liked to upset even as much tradition as was represented by the black box. There was a story that the present box had been made with some pieces of the box that had preceded it, the one that had been constructed when the first people settled down to make a village here. Every year, after the lottery, Mr. Summers began talking again about a new box, but every year the subject was allowed to fade off without anything's being done. The black box grew shabbier each year; by now it was no longer completely black but splintered badly along one side to show the original wood color, and in some places faded or stained.

6 Mr. Martin and his oldest so n, Baxter, held the black box securely on the stool until Mr. Summers had stirred the papers thoroughly with his hand. Because so